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[eddierio Friend eddierioJoin date: February 2011Posts: 24Downloads:0Uploads:10 Thanked: 1 times in 1 posts]

#160066

I’m not able to unpublish the Explore menu, there is a lock on the Layout sub menu, I’m getting a error message “Child rows checked out.”

[Nick R JA JobBoard Nick RJoin date: August 2009Posts: 284Downloads:0Uploads:9 Thanks: 12 Thanked: 20 times in 1 posts]

#376244

Hi there,

do you actually open the menu item itself in Administrator backend? There you should be able to set it to unpublished.

Cheers
Nick

[eddierio Friend eddierioJoin date: February 2011Posts: 24Downloads:0Uploads:10 Thanked: 1 times in 1 posts]

#376250

Hi Nick, Thanks for your response.
Yes, I’m in the admin backend but like I said, I cannot unpublised the explore neither the layout menus (see attachment).

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Attachments:

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[Nick R JA JobBoard Nick RJoin date: August 2009Posts: 284Downloads:0Uploads:9 Thanks: 12 Thanked: 20 times in 1 posts]

#376253

Hmm,
i would try to go into the locked menu item (edit) and set it from the dropdown to unpublished.
The lock icon should be gone by then.
I’m not a support guy from JA but if you could provide access i could take a look and you could change pw again then. Just as an idea. No worries if not possible!

Cheers
Nick

[eddierio Friend eddierioJoin date: February 2011Posts: 24Downloads:0Uploads:10 Thanked: 1 times in 1 posts]

#376255

I can’t edit the module either.

* Check-out failed with the following error: The user checking out does not match the user who checked out the item.
* You are not permitted to use that link to directly access that page (#467).

[Nick R JA JobBoard Nick RJoin date: August 2009Posts: 284Downloads:0Uploads:9 Thanks: 12 Thanked: 20 times in 1 posts]

#376256

Did you tried to clean your cache, log out and log in again? Maybe this could solve the user problem…

[eddierio Friend eddierioJoin date: February 2011Posts: 24Downloads:0Uploads:10 Thanked: 1 times in 1 posts]

#376257

I figure out. I edit the “Explore” module instead the “Layout”, and was able to unpublished.
Thanks again Nick.

[Nick R JA JobBoard Nick RJoin date: August 2009Posts: 284Downloads:0Uploads:9 Thanks: 12 Thanked: 20 times in 1 posts]

#376258

You are welcome. Great you found your solution!

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