Joomla Templates Club 406,261 posts

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#981380

Hi
All JA Extension are updated via JA Extension manager component only . You have to configure the JA Extension manager component and then update JA Extensions .
For the error 500 , we recently getting same type issue , and it seems to be from the Joomla updates .
Kindly check the 3rd party extension on your site is ready for latest Joomla or not ?
PS : if you are using Virtualmart or tcpdf component try to disable them and check . many users getting this issue due in VM after Joomla update .

[robert100s Friend robert100sJoin date: November 2015Posts: 33Downloads:21Uploads:28]

#981589

Please guide me how to solve the problem is not a normal home page, please help

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#981898

Hi
Follow this :
Go to components > JA Extension manager > Services > Joomlart updates > configure it with your JA Account username password .
Now set the update as default .

After saving click on modules in the left-hand sides > click on check for updates > update module .

[robert100s Friend robert100sJoin date: November 2015Posts: 33Downloads:21Uploads:28]

#983934

This reply has been marked as private.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#983969

Hi
kindly update the user permission to super user , sp that I can check this issue on your site .

[robert100s Friend robert100sJoin date: November 2015Posts: 33Downloads:21Uploads:28]

#984000

Completed update ~ Please review

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#984007

Hi
thanks for details i checked and got the same error . I noticed there is forbidden access for JAEM files .
http://prntscr.com/d42lv0
http://prntscr.com/d42m3e
Can u check it with hosting team so they can check and fix it . Seems some kind of permission issue .

[robert100s Friend robert100sJoin date: November 2015Posts: 33Downloads:21Uploads:28]

#984255

Permission problem has been processed ~ Please check

THANKS

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#984305

Great ,
you can see JAEM is working now : http://prntscr.com/d4gomc
Let me know if you need any help in this case
Regards

[robert100s Friend robert100sJoin date: November 2015Posts: 33Downloads:21Uploads:28]

#984678

This reply has been marked as private.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#984683

Hi
You have to use JA Extension manager component to update JA Extensions .
Also if you already updated the extension to latest version , there is no need to worry about . The notification will be be gone after some time , they were cached in Joomla .

Go to components > JA Extension manager > Services > Joomlart updates > configure it with your JA Account username password .
Now set the update as default .
After saving click on modules in the left-hand sides > click on check for updates > update module .

I checked your site and notification is gone now : http://prntscr.com/d4wx8k

[robert100s Friend robert100sJoin date: November 2015Posts: 33Downloads:21Uploads:28]

#985353

Thank you
The last question that can be upgraded to Joomla! 3.6.4?

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#985356

Hi
Template is not officially ready for latest Joomla .
If you want to check your site for Joomla 3.6.4 , kindly try this on localhost first ,also check all extension are working fine with Joomla 3.6.4 .

Do not play with your live site, Always take backup of site before updating Joomla .

[robert100s Friend robert100sJoin date: November 2015Posts: 33Downloads:21Uploads:28]

#985362

OK~THANKS

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