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[netscype Friend netscypeJoin date: October 2010Posts: 20Downloads:0Uploads:0 Thanks: 5]

#155478

Hi,

I installed the teline III v2 latest quickstart.
All ok for the install.
Admin all ok
Front http-error 500 on frontpage
Is it possible that sombody can help me out please.
When i change the template like milkyway all is ok.

Netscype Gino
Website link

On PC with xampp all ok

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#359746

500 errors are usually server related. You will need to check the servers error logs to find out what happened.

What version of PHP is your server running?

[netscype Friend netscypeJoin date: October 2010Posts: 20Downloads:0Uploads:0 Thanks: 5]

#359750

<em>@phill luckhurst 199468 wrote:</em><blockquote>500 errors are usually server related. You will need to check the servers error logs to find out what happened.

What version of PHP is your server running?</blockquote>
PHP 5
Everybody is always quick on the server problem.
Everithing is working on my server, just problem with teline.
I think it is something with the sample data
When i install a other quickstart template i have no problem. But like always it is only a problem with the one you want.
Maybe sombody can install it for me.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#359786

But what do the error logs say?

[netscype Friend netscypeJoin date: October 2010Posts: 20Downloads:0Uploads:0 Thanks: 5]

#359791

<em>@phill luckhurst 199517 wrote:</em><blockquote>But what do the error logs say?</blockquote>

Can not read the logs, or i am looking in the wrong places.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#359803

Can you please refer to this entry http://www.checkupdown.com/status/E500.html , may be you can resolve this issue by yourself?

[netscype Friend netscypeJoin date: October 2010Posts: 20Downloads:0Uploads:0 Thanks: 5]

#359875

<em>@tienhc 199539 wrote:</em><blockquote>Can you please refer to this entry http://www.checkupdown.com/status/E500.html , may be you can resolve this issue by yourself?</blockquote>

Thank you for the info, but the problem is not the server because i installed a other joomla template and all works well. And so if a other teplate works and i dont have a 500 error what is the diference.

BTW if i install Teline III v1, it dos not install the sample data.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#359886

Because different templates use different features it is not always possible to sy that it isn’t the server. For instance, template a might not use GD to resize images but template B does. That is why you need to look at the server error logs to find out what is the problem. Without that information it is impossible to tell what is going wrong.

[netscype Friend netscypeJoin date: October 2010Posts: 20Downloads:0Uploads:0 Thanks: 5]

#359899

<em>@phill luckhurst 199658 wrote:</em><blockquote>Because different templates use different features it is not always possible to sy that it isn’t the server. For instance, template a might not use GD to resize images but template B does. That is why you need to look at the server error logs to find out what is the problem. Without that information it is impossible to tell what is going wrong.</blockquote>

Hi

Thanks for the responce. Where can i look at the server error logs.
I am using plesk.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#359906

You will have to speak to your host. Give them as much information as you can and an exact time that you create the error. It makes it easier to find the specific log.

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