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[aurelios Friend aureliosJoin date: April 2016Posts: 4Downloads:5Uploads:2]

#1055638

Hello;

I bought the component but it don’t work.
I have an error 500 when validate the filter module…
The menu link i created also gives a HTTP ERROR 500 blank page.

Can you help?
Thanks

• This topic was modified 7 years, 4 months ago by  aurelios.

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[Luna Garden Moderator Luna GardenJoin date: July 2011Posts: 2617Downloads:80Uploads:96 Thanks: 78 Thanked: 453 times in 425 posts]

#1055899

Hi,

Could you post your site URL and admin account, FTP account in Private Reply, so we could check problem for you

[aurelios Friend aureliosJoin date: April 2016Posts: 4Downloads:5Uploads:2]

#1056939

This reply has been marked as private.

[aurelios Friend aureliosJoin date: April 2016Posts: 4Downloads:5Uploads:2]

#1057045

I already send you parameters in private.

Thanks

[Luna Garden Moderator Luna GardenJoin date: July 2011Posts: 2617Downloads:80Uploads:96 Thanks: 78 Thanked: 453 times in 425 posts]

#1057087

Hi,

You use another Filter on your site, named System – Sj K2 Filter, it also use class K2ModelItemlist and caused the error 500 as you saw. I have disabled this plugin you can check on your site.

Now JA K2 Filter work fine on your site, just need some changes on Layout, it will look nice.

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