JoomlArt Forums 32,862 posts

[baijianpeng Friend baijianpengJoin date: March 2006Posts: 96Downloads:281Uploads:5 Thanks: 6 Thanked: 1 times in 1 posts]

#995391

hi, Today I tried to access the forum for JA Healthcare template, which URL is:

https://www.joomlart.com/forums/forum/joomla-templates-club-member-forums-restricted-to-members-only/ja-healthcare/

But when I visit that forum as a logged-in user, your website returned message saying I have no permission to access it.

I checked my subscription history, it seems that my "JA Developer" subscription is still active.

Could you please check this and correct it for me?

Thank you.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#995398

Hello,

Your JA Developer subscription is still active at the moment, you should be able to access all forums including JA Healthcare forum just fine. This is likely a browser cache problem, please try to clear your current browser’s cache & cookies, then login to Joomlart.com again, it should help.

Let me know if the problem persists.

[Author]

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