test
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • jessilfie Friend
    #186081

    my website was working fine till i decided to go to the back end to update contents, when i enter my admin and password the page turns blank. please help me solve this. thank you

    Stork11 Friend
    #487406

    Hello jessilfie,

    Please check and send me content of “error_log” file in “administrator” folder of your site. Then I can help you diagnose the problem.

    Regards.

    jessilfie Friend
    #487539

    thank you, i have attached the error log file, hope this is it


    1. error.zip
    Saguaros Moderator
    #487567

    Hi jessilfie,

    The error log reports error of wrong username and password of admin account. I cannot access your site, did you change anything?

    jessilfie Friend
    #487757

    the site is working, i have even updated the database with the one on my computer, its still giving me blank page after i log in, whiles the one on my pc is working fine. HELP PLEASE!!!

    Saguaros Moderator
    #488093

    Hi jessilfie,

    I try to access your site but it seem to be not working now, kindly check again 🙂

    jessilfie Friend
    #488350

    please check its working now, am still unable to log into the admin control panel

    Saguaros Moderator
    #488555

    Hi jessilfie,

    May I know which url you are mentioning?

    I cannot access this link: http://wwww.aygconference.org/2013/

    But with this one: http://aygconference.org/ , I can log into backend site with above account you provide.

    Kindly check again.

    Regards

Viewing 8 posts - 1 through 8 (of 8 total)

This topic contains 8 replies, has 3 voices, and was last updated by  Saguaros 11 years, 8 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum