Joomla Templates Club 406,261 posts

[turminator Friend turminatorJoin date: August 2008Posts: 247Downloads:47Uploads:46 Thanks: 23 Thanked: 4 times in 1 posts]

#183363

Hello,

I installed JA_BRISK template at: http://www.diccionario.barcelonacreations.com/ and when I go to tempalte parameters. I can not save it. Also “Close” button does not work. I don’t know what can be happening.

Many thanks for your support!

[turminator Friend turminatorJoin date: August 2008Posts: 247Downloads:47Uploads:46 Thanks: 23 Thanked: 4 times in 1 posts]

#477282

I’m using Joomla 3.0.2 and last version of template and T3V3 plugin. I don’t found any solution. Many thanks!

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#477291

Hi Turminator

From your Admin Panel — Global Configuration — Server Tab — FTP Settings enable the ftp layer and fill all the fields with your ftp settings

[turminator Friend turminatorJoin date: August 2008Posts: 247Downloads:47Uploads:46 Thanks: 23 Thanked: 4 times in 1 posts]

#477292

Yes, I’m using FTP layer but not fix it.

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#477293

<em>@turminator 351944 wrote:</em><blockquote>Yes, I’m using FTP layer but not fix it.</blockquote>

Check better your FTP Root try to change the path, sometimes an incorrect path could cause errors

you can verify your path from Control Panel –> System Information — Configuration File log_path – tmp_path , check if the path is the same you have configured in the FTP Root

[turminator Friend turminatorJoin date: August 2008Posts: 247Downloads:47Uploads:46 Thanks: 23 Thanked: 4 times in 1 posts]

#477294

Hello pavit,

Many thanks for your support. When I go to Sys Info it shows this error page. Maybe will be related with my problem?

<blockquote>Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@diccionario.barcelonacreations.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.</blockquote>

many thanks!

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#477296

Did you checked if you have the latest versions for template and JaT3v3 plug-in from ja_extension manager ?

[turminator Friend turminatorJoin date: August 2008Posts: 247Downloads:47Uploads:46 Thanks: 23 Thanked: 4 times in 1 posts]

#477298

Yes i Have the last version of template and plugin.

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#477306

<em>@turminator 351951 wrote:</em><blockquote>Yes i Have the last version of template and plugin.</blockquote>

I don’t think your error is related to the template or to the JaT3V3 plug-in

You need to check all your web hosting configuration folder and files permission included also check if all the requirements are correct like php version and mysql version the solution to your problem is there enable your debug settings and check into your log file

[turminator Friend turminatorJoin date: August 2008Posts: 247Downloads:47Uploads:46 Thanks: 23 Thanked: 4 times in 1 posts]

#477440

Hi pavit,

Many thanks for your help! Finally I discovered that there is some conflict problem with SEO Glossary component.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#477481

<em>@turminator 351920 wrote:</em><blockquote>Hello,

I installed JA_BRISK template at: http://www.diccionario.barcelonacreations.com/ and when I go to tempalte parameters. I can not save it. Also “Close” button does not work. I don’t know what can be happening.

Many thanks for your support!</blockquote>

I would need to take a closer look at your site. Pls pm me with url, admin access and ftp account. I shall help you check the problem directly on your site.

[turminator Friend turminatorJoin date: August 2008Posts: 247Downloads:47Uploads:46 Thanks: 23 Thanked: 4 times in 1 posts]

#477510

Hello, there is some problem with SEO GLssary conflict. I contact with Joomunited.com team to try solve it. Many thanks!

1 user says Thank You to turminator for this useful post

1. Ninja Lead

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#477516

Thanks for sharing

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