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[betorafa Friend betorafaJoin date: February 2011Posts: 25Downloads:3Uploads:10 Thanked: 1 times in 1 posts]

#183764

Hello. My problem is when attempt upgrade any component, plugging, etc, I have this message error: (see screen shot)

How I can fix this?
Than you.

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Attachments:

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[betorafa Friend betorafaJoin date: February 2011Posts: 25Downloads:3Uploads:10 Thanked: 1 times in 1 posts]

#478931

Hello. My problem is when attempt upgrade any component, plugging, etc, I have this message error: (see screen shot)

That´s is in the url http://webhomeopatia.com.ar

How I can fix this?
Than you.

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#478939

Hi

did you configured it correctly ? it also needs of the local configuration too

Configurations — and choose a path for templates and plugins etc etc then go to service manager and try again

[betorafa Friend betorafaJoin date: February 2011Posts: 25Downloads:3Uploads:10 Thanked: 1 times in 1 posts]

#478960

Hello. Mi configuration path is the next (see jpg). I don´t know how is it?

Than you.

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Attachments:

1. 

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#478961

Try to make the update now

[betorafa Friend betorafaJoin date: February 2011Posts: 25Downloads:3Uploads:10 Thanked: 1 times in 1 posts]

#478970

ok, now I can access for update but this message appears:

Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact “JoomlArt Updater Service” for more information or use another account.
Upgrade failure
What´s next step?
Thanks

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#479025

Hi

This message should not appear to you since you are a JATC active member

Try to clean your JAT3 cache again and also configure correctly your Joomlart account in the component

[betorafa Friend betorafaJoin date: February 2011Posts: 25Downloads:3Uploads:10 Thanked: 1 times in 1 posts]

#479080

You’ve been very helpful, so thank you. Continuing with the same component (JEM) How is K2 to upgrade components, joomla, etc?
Thanks

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#479082

<em>@betorafa 354299 wrote:</em><blockquote>You’ve been very helpful, so thank you. Continuing with the same component (JEM) How is K2 to upgrade components, joomla, etc?
Thanks</blockquote>

You can update Joomla and K2 component going to the Extension Manager of Joomla and check for updates available, first to check clean your cache from the icon menu on the top right

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