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I don't have permissione to update T3 System plugin

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • antonio forte Friend
    December 9, 2015 at 10:54 am #782992

    I have a JAEC membership that end on June 2016. With this account now I don’t have the possibility to update/manage plugin/module/etc from ja extensions component.

    It’s normal?

    timheel Friend
    December 9, 2015 at 11:02 am #783100

    I also have this problem with the T3 framework plugin v 2.5.2
    I tried to update the service with the username and new password – but failed.
    I then saw a forum entry about using my email address and password – but failed again!
    I’ve also tried username and old password and email and old password – both failed!!

    brusamolino Friend
    December 9, 2015 at 11:46 am #783601

    I have the same problem!

    relsig Friend
    December 9, 2015 at 4:25 pm #786227

    Same here, see other thread.

    Ninja Lead Moderator
    December 10, 2015 at 5:03 am #791764

    Hi,

    I’d like to confirm this is a known issue in our new system (we just moved to this new system) and we’re working on this to fix the issue.

    Please stay tuned, I will get back to you shortly.

    We’re sorry for any inconvenience it may cause.

    Regards

    antonio forte Friend
    December 16, 2015 at 5:05 pm #817336

    Is there any update? It’s been fixed this problem?
    It’s necessary to upgrade the account from JAEC to JATC ?

    Ninja Lead Moderator
    December 17, 2015 at 4:58 am #818098

    I’m terribly sorry for not leaving message here.

    The problem from JAEM component was fixed last week and you can use it to upgrade T3 System plugin on your site now.

    Remember to backup first.

    franckyky Friend
    December 17, 2015 at 10:34 am #818379

    Hi,
    It doesn’t work for me … 🙁
    "Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact "JoomlArt Updater Service" for more information or use another account."

    Could you help me please ?

    pressmar Friend
    December 17, 2015 at 11:10 am #818388

    For me there is the same topic still alive

    hammih Friend
    December 17, 2015 at 12:39 pm #818416

    Hello, I can’t update anything with JAEM anymore. Not even JAEM itself:
    "Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact "JoomlArt Updater Service" for more information or use another account."

    Ninja Lead Moderator
    December 18, 2015 at 2:40 am #819436

    @hammih: You need to check in:

    Admin area->Component->JA Extension Manager and provide account for “JoomlArt Updater Service” (Click on edit link of JoomlArt Updater Service on JAEM, you will see the form to enter your account into)

    If you still face the problem, you can send me the credentials info of your site: the URL of your site and admin login via Set as private reply, I will help you to check it.

    antonio forte Friend
    December 20, 2015 at 9:38 am #825068

    I have installed last T3 plugin, but I can’t login by JEM.. I have not solved my problem

    Wrong username and password. Login failed! Please try again

    Ninja Lead Moderator
    December 21, 2015 at 7:11 am #826595

    Hi guys,

    That bug is fixed, please give it a try again and let me know if problem still persists.

    We’re sorry for any inconvenience it may cause.

    Regards

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Viewing 13 posts - 1 through 13 (of 13 total)

This topic contains 12 replies, has 8 voices, and was last updated by  Ninja Lead 9 years ago.

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