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[antonio forte Friend antonio forteJoin date: March 2010Posts: 40Downloads:26Uploads:0 Thanks: 5 Thanked: 2 times in 1 posts]

#782992

I have a JAEC membership that end on June 2016. With this account now I don’t have the possibility to update/manage plugin/module/etc from ja extensions component.

It’s normal?

[timheel Friend timheelJoin date: October 2006Posts: 67Downloads:22Uploads:8 Thanks: 48 Thanked: 5 times in 2 posts]

#783100

I also have this problem with the T3 framework plugin v 2.5.2
I tried to update the service with the username and new password – but failed.
I then saw a forum entry about using my email address and password – but failed again!
I’ve also tried username and old password and email and old password – both failed!!

[brusamolino Friend brusamolinoJoin date: January 2009Posts: 273Downloads:75Uploads:70 Thanks: 56 Thanked: 10 times in 2 posts]

#783601

I have the same problem!

[relsig Friend relsigJoin date: October 2007Posts: 218Downloads:22Uploads:61 Thanks: 16 Thanked: 10 times in 3 posts]

#786227

Same here, see other thread.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#791764

Hi,

I’d like to confirm this is a known issue in our new system (we just moved to this new system) and we’re working on this to fix the issue.

Please stay tuned, I will get back to you shortly.

We’re sorry for any inconvenience it may cause.

Regards

[antonio forte Friend antonio forteJoin date: March 2010Posts: 40Downloads:26Uploads:0 Thanks: 5 Thanked: 2 times in 1 posts]

#817336

Is there any update? It’s been fixed this problem?
It’s necessary to upgrade the account from JAEC to JATC ?

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#818098

I’m terribly sorry for not leaving message here.

The problem from JAEM component was fixed last week and you can use it to upgrade T3 System plugin on your site now.

Remember to backup first.

[franckyky Friend franckykyJoin date: December 2008Posts: 66Downloads:15Uploads:8 Thanks: 43]

#818379

Hi,
It doesn’t work for me … 🙁
"Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact "JoomlArt Updater Service" for more information or use another account."

Could you help me please ?

[pressmar Friend pressmarJoin date: March 2008Posts: 119Downloads:14Uploads:51 Thanks: 25 Thanked: 4 times in 1 posts]

#818388

For me there is the same topic still alive

[hammih Friend hammihJoin date: January 2013Posts: 1Downloads:3Uploads:0]

#818416

Hello, I can’t update anything with JAEM anymore. Not even JAEM itself:
"Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact "JoomlArt Updater Service" for more information or use another account."

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#819436

@hammih: You need to check in:

Admin area->Component->JA Extension Manager and provide account for “JoomlArt Updater Service” (Click on edit link of JoomlArt Updater Service on JAEM, you will see the form to enter your account into)

If you still face the problem, you can send me the credentials info of your site: the URL of your site and admin login via Set as private reply, I will help you to check it.

[antonio forte Friend antonio forteJoin date: March 2010Posts: 40Downloads:26Uploads:0 Thanks: 5 Thanked: 2 times in 1 posts]

#825068

I have installed last T3 plugin, but I can’t login by JEM.. I have not solved my problem

Wrong username and password. Login failed! Please try again

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#826595

Hi guys,

That bug is fixed, please give it a try again and let me know if problem still persists.

We’re sorry for any inconvenience it may cause.

Regards

[Author]

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