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[ukfraternite Friend ukfraterniteJoin date: May 2008Posts: 294Downloads:0Uploads:44 Thanks: 61 Thanked: 10 times in 1 posts]

#132292

Hello,

I happen to locck myself completely OUT of my ACP.

Here are the details how everything started:

1- I wanted to upgrade my 1.5.3 to the latest version available. I went to Simple Script (a tool provided by my host allowing to install Joomla and other stuff) and … on there, it said Upgrade available. I clicked on the link to upgrade and I was prompted to DISABLE all modules and plugins in order to procced to the upgrade

2- I went to my admin panel, on my joomla website and did just that. Disabled all extensions.

3- Then I went back to the Simple Script page and tried to procced. Then I was told that there is no Joomla installed. I looked arround and then remembered that I INSTALLED JOOMLA using Quickstart.

4- I went back to my admin page of my website and tried to log in again but I was not allowed anymore: Error loading Plugins:
JAuthentication::__construct: Could not load authentication libraries.
Username and password do not match

What should I do NOW in order to get access again?

[mj1256 Friend mj1256Join date: June 2007Posts: 1473Downloads:10Uploads:35 Thanks: 84 Thanked: 225 times in 118 posts]

#265622

best case scenario, restore your site from backup

check and see if your configuration.php file is still there, if not, restore from backup

if no back up, your site is probably gone, but…your database is not, which means that all of your content items and settings are still there

you can do a new install and just connect to the existing database, if you install using the quickstart, DO NOT install sample data or you could overwrite your existing database and then everything really will be gone.

1 user says Thank You to mj1256 for this useful post

1. ukfraternite

[ukfraternite Friend ukfraterniteJoin date: May 2008Posts: 294Downloads:0Uploads:44 Thanks: 61 Thanked: 10 times in 1 posts]

#265917

I installed Quickstart again but could not link the new installation with the existing database as it appeared empty. Holding just sample items, like the defaults. Not the items I had previously.

Thanks for all the Help. My site was in construction and now…. more in construction BUT updated with the latest Joomla.

[mj1256 Friend mj1256Join date: June 2007Posts: 1473Downloads:10Uploads:35 Thanks: 84 Thanked: 225 times in 118 posts]

#265941

sorry you lost it.

if your strating over, i suggest you do not install from the hosting companies simple script or joomla installer. Use a quickstart package

before you start customizing and adding content when you do get the quickstart installed, go to joomla extentions and get a copy of joomlapack or a simular backup program. Make frequent backups so you can always get back to the last step. Don’t rely on the hosts backup program.

[ukfraternite Friend ukfraterniteJoin date: May 2008Posts: 294Downloads:0Uploads:44 Thanks: 61 Thanked: 10 times in 1 posts]

#266308

Would definitely do that.

Thanks MJ1256, for the advice and support.

HAVE A GOOD DAY.

[cgc0202 Friend cgc0202Join date: August 2007Posts: 2244Downloads:0Uploads:3 Thanks: 206 Thanked: 262 times in 1 posts]

#266309

<em>@ukfraternite 73874 wrote:</em><blockquote>Hello,

I happen to locck myself completely OUT of my ACP.

Here are the details how everything started:

1- I wanted to upgrade my 1.5.3 to the latest version available. I went to Simple Script (a tool provided by my host allowing to install Joomla and other stuff) and … on there, it said Upgrade available. I clicked on the link to upgrade and I was prompted to DISABLE all modules and plugins in order to procced to the upgrade

2- I went to my admin panel, on my joomla website and did just that. Disabled all extensions.

3- Then I went back to the Simple Script page and tried to procced. Then I was told that there is no Joomla installed. I looked arround and then remembered that I INSTALLED JOOMLA using Quickstart.

4- I went back to my admin page of my website and tried to log in again but I was not allowed anymore: Error loading Plugins:
JAuthentication::__construct: Could not load authentication libraries.
Username and password do not match

What should I do NOW in order to get access again?</blockquote>

Hi ukfraternite,

Don’t you have a “Forgot password” in the login?

If this option works, be sure to change the temporary password, after you login.

Cornelio

Edit: This was marked solved. Would you mind sharing the solution?

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