Public Forums 71,145 posts

[ukfraternite Friend ukfraterniteJoin date: May 2008Posts: 294Downloads:0Uploads:44 Thanks: 61 Thanked: 10 times in 1 posts]

#146905

Hello,

I have received this email for the second time now and I am wondering if it is from the JA team.

Here is what it contains:

Subject: : [Joomlart.Com] customization: index.php error

Message: ukfraternite,

Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket. Please make sure the Ticket ID remains in the subject at all times.

Ticket ID: NLT-163089
Subject: [Joomlart.Com] customization: index.php error
Department: Technical
Priority: Low
Status: Open

If you are a registered user, you can use login details to check the status of or reply to this Ticket online at: http://support.joomlart.com/

Please do let us know if we can assist you any further,

JoomlArt Customer Services

Is this from you, JoomlArt?

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#326768

Hi there,

Thanks for your question. Actually, your issue raised via this post http://www.joomlart.com/forums/showthread.php?p=156969#post156969 has been reported to JA helpdesk system. Thus, the above email is auto sent to notify you that we are inspecting and shall answer your question soon.

You can check status via the ticket ID#NLT-163089 after logging in http://support.joomlart.com/.

1 user says Thank You to JA Developer for this useful post

1. ukfraternite

[ukfraternite Friend ukfraterniteJoin date: May 2008Posts: 294Downloads:0Uploads:44 Thanks: 61 Thanked: 10 times in 1 posts]

#326772

Hello,

This is new and interesting.

Thank you for your prompt reply.

Have a great day!

1 user says Thank You to ukfraternite for this useful post

1. JA Developer

[Author]

Posts