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[carlucci Friend carlucciJoin date: November 2006Posts: 509Downloads:195Uploads:108 Thanks: 172 Thanked: 17 times in 3 posts]

#149946

I have renewed for another year. The renovation cost $ 49, but I paid $ 70.
Could you give me an explanation please?

[timur1505 Friend timur1505Join date: March 2010Posts: 1Downloads:0Uploads:0]

#338323

maybe it was in euros or pounds and you didn’t realise. I would contact support just to make sure.

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[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#338352

Hi carlucci,

<blockquote>I have renewed for another year. The renovation cost $ 49, but I paid $ 70.</blockquote>
Kindly check again your previous membership period as it might have been expired long then your capacity to renew is not available anymore. After your previous membership expires, you shall need to extend the period at the same price as new member. Anyway, kindly submit a help ticket via http://support.joomlart.com/ for clearer elaboration

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1. carlucci

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