Dear Team, I need help, my site after some updates went blank (including joomla).
Not which of them could have caused this, but I can not enter the backend or even to see what happens.
They can give me a hand? I have reviewed other forums, all recommendations Reproduce gave but I can not display the site.
Thanks for all!
jooservices
Friend
Hi there,
Please turn on display_errors to inspect it.
Thank you,
Viet Vu
Pankaj Sharma
Moderator
HI sergiosp
Can you let me know what updates to have done on your templates ?
As i can see i ,am not able to check your backend . Probably issue is with your Joomla .
Let me know about your update /changes .and your PHP version .
Always take a backup of your site before any update .
Hi Viet Vu!
I can not enter the administrator, I can not do what you tell me ue. Any suggestions to do so without entering the backend?
hug
sergiosp
Hi Pankajsharma!I upgraded Joomla, and AcyMailing (that is what I can remember), my PHP version is 5.5.19.
I send a private message access to phpMyAdmin so you can view the database.
Thank you!
sergiosp
jooservices
Friend
<em>@sergiosp 456526 wrote:</em><blockquote>Hi Viet Vu!
I can not enter the administrator, I can not do what you tell me ue. Any suggestions to do so without entering the backend?
hug
sergiosp</blockquote>
Hi there,
There is nothing about Joomla! Backend. Turn on display_errors can do with php.ini or .htaccess or also with joomla configuration.php file.
Thank you,
Viet Vu
Hi Viet Vu!
I did the following:
take the configuration.php file and change the following line:
public $ error_reporting = ‘default’; by the following:
public $ error_reporting = ‘maximun’;
the site still blank and displays errors on screen … I’m doing wrong?
sergiosp
Dear Pankajsharma, Can you help? profit not know what happens in my site. The remains blank and not know what else to do …
sergiosp
Pankaj Sharma
Moderator
HI sergiosp as you mentioned site goes blank during/after Joomla Update , so i am not sure without accessing site , Currently seems your Joomla is Crashed if other Joomla sites are running on same server also contact your hosting. I can just suggest you to install you site bacup again . And write this issue on Joomla Forum .I found same issue like you on Joomla forum here is link http://forum.joomla.org/viewtopic.php?f=708&t=825767
Hope it helps
jooservices
Friend
<em>@sergiosp 456554 wrote:</em><blockquote>Hi Viet Vu!
I did the following:
take the configuration.php file and change the following line:
public $ error_reporting = ‘default’; by the following:
public $ error_reporting = ‘maximun’;
the site still blank and displays errors on screen … I’m doing wrong?
sergiosp</blockquote>
Hi there
# Maximum not maximun
# You can also enable display_error by use .htaccess or php.ini . Contact your hosting provider or sysadmin for detail.
Most of blank page because php fatal errors . Just turn on display_errors than you can see that.
Thank you,
Viet Vu
thanks Viet Vu were right.
the error is: Fatal error : : Class ‘JCacheController’ not found in /home/fetiacta/public_html/boletin/libraries/joomla/cache/cache.php on line 82
You know you should do to solve rest?
sergiosp
jooservices
Friend
<em>@sergiosp 456929 wrote:</em><blockquote>thanks Viet Vu were right.
the error is: Fatal error : : Class ‘JCacheController’ not found in /home/fetiacta/public_html/boletin/libraries/joomla/cache/cache.php on line 82
You know you should do to solve rest?
sergiosp</blockquote>
Hi there,
It’s core Joomla and should not have issue. By this way i think some 3rd party caused it.
Please try
# Disable 3rd party plugin via phpmyadmin
# Disable cache in configuration.php
Thank you,
Viet Vu
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