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[6709 Friend 6709Join date: March 2014Posts: 4Downloads:459Uploads:1 Thanks: 4 Thanked: 1 times in 1 posts]

#197109

Some veeks ago I became a member in jatc club.
I like most of what is offered, but I have a BUT:
My post regarding Wanted has not been answeret at all, why?
One more time, I asked for a support, but without success.
I have tried the Message-board-ribbon-popup in the right corner at bottom regarding Ja-products. The answer I got: Try elsewhere.
I have asked how to disable it and got the same answer.
I installed the template Ja Decor and got the feature/extension Acymailing at same time.
Just on hackers websites I´ve experienced more agressive behavior of a feature.
No matter what tables or rows I delete it looks to me that it´s impossible to uninstall it. Yes I know, users infos can´t be deleted from cp.
So now I´m out of words…?
..and this time I don´t expect any kind of responding.
I just felt it is reasonable to share this.:((
And most of all, happy dealing with Joomla!
ethnicland

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#532638

Hi ethnicland,

I have checked and see that all your questions on our ticket system and forum have been answered already. May I know your questions (ticket ID or forum url) you mentioned above so that I can keep track of your issues again.

By the way, I would like to clarify that our live chat channel is not dedicated for technical issue. It is for sales/ general tasks only. All technical help are provided via forum and ticket only.

I will follow up with your case upon receipt of your additional information.

[Author]

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