Joomla Templates Club 406,261 posts

[asturcat Friend asturcatJoin date: June 2009Posts: 37Downloads:0Uploads:7 Thanks: 7 Thanked: 1 times in 1 posts]

#145444

Hi all,
I have a big problem.
When I see the web with IE8, the JA-MENU exits the site. This does not happen with FF and Chrome.

http://www.alugan.es

How can I solve the problem?
Thank you.

[asturcat Friend asturcatJoin date: June 2009Posts: 37Downloads:0Uploads:7 Thanks: 7 Thanked: 1 times in 1 posts]

#321570

Where is the support?
I paid and I ask your help on a template, where is the help?

[team_phenomenon Friend team_phenomenonJoin date: October 2009Posts: 23Downloads:0Uploads:1 Thanks: 4]

#321591

i hate to jump in on the bandwagon and I know people are busy, but there are way too many paid members asking for supporting and not recieving much. I made a post on the 20th and still no help as well, it makes me question if the price was worth it.

[asturcat Friend asturcatJoin date: June 2009Posts: 37Downloads:0Uploads:7 Thanks: 7 Thanked: 1 times in 1 posts]

#321604

I have some websites with Rockettheme’s templates and do not give many problems as of Joomlart, plus the support is better.
Seeing my situation I do not expect to renew.

[team_phenomenon Friend team_phenomenonJoin date: October 2009Posts: 23Downloads:0Uploads:1 Thanks: 4]

#321606

I have an account with template_plazza which also provides good support. Dont get me wrong I can understand that people get busy with their lives and cant answer people’s questions right away. I unfortunately waited 6 days and finally after 6 days of googling the web, I found my answer and posted my findings to one of my questions so that others can get the help if needed. I will honestly say after searching the forum over and seeing so many unanswered support questions which are days and weeks old, I too may not renew and may go elsewhere.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#321705

<em>@asturcat 149982 wrote:</em><blockquote>Hi all,
I have a big problem.
When I see the web with IE8, the JA-MENU exits the site. This does not happen with FF and Chrome.

http://www.alugan.es

How can I solve the problem?
Thank you.</blockquote>

First, i am terribly sorry for my delay. I have just develop a tool which will help you report your issue to our system asap.

When you create a post, you will see an icon with report to jira title. You can use this tool to report your issues to our system and you will have the quick reply and correct.

For your issue, i have checked it in IE8 and Firefox and saw that the menu is showing but break down. This cause is from your items. You are having many item too in the navigation.

If your issue is still exist, please kindly send me the screenshot so that i could have a closer look on the issue

[asturcat Friend asturcatJoin date: June 2009Posts: 37Downloads:0Uploads:7 Thanks: 7 Thanked: 1 times in 1 posts]

#321731

Hi, how can I fix it? What should I change?

In this picture looks good with Fireforx:

This is the error, with IE8:

I used the zoom from 125% to make it look better.

http://www.alugan.es

[digisys Friend digisysJoin date: March 2009Posts: 1Downloads:0Uploads:0]

#325396

i have the same problem.. any solutions pls???

[asturcat Friend asturcatJoin date: June 2009Posts: 37Downloads:0Uploads:7 Thanks: 7 Thanked: 1 times in 1 posts]

#325404

Hi digisys, the solution is here:

http://www.joomlart.com/forums/topic/2-problems-with-no-solution/

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