Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • bluebeep Friend
    #198310

    I’m not sure if this has been answered before but it’s a basic question…

    I insert an image into an article and when I go to the page I see the image is too large. So I upload an edited version of the file which is smaller and should work perfectly. The image I upload has the same filename (because I want to keep the filename the same for SEO purposes and I don’t want to add any modifiers to the filename).

    When I reload the page nothing changes.

    So I go into the Joomla Backend and Clear Cache and Purge Expired Cache and in the older templates there used to be a T3 Cache Clean button and I do that too. But the Image still doesn’t change the size to the smaller version!

    If I rename the file to something else I have no problem. The smaller image shows up right away.. But as soon as I rename the file back to the old name I still get the large image!

    Ok so what else am I supposed to be doing to get the image I want with the filename I want AFTER modifying the file to a smaller size? I do want to keep the same filename!

    Thanks!

    Pankaj Sharma Moderator
    #537220

    Hi
    can you tell us
    which template you are using?

    bluebeep Friend
    #537224

    Hi pankajsharma,

    I can confirm this happens on JA Muzic, JA Brisk, JA Mendozite, JA Bearnis as they are the templates I have tested.

    Pankaj Sharma Moderator
    #537225

    <em>@bluebeep 429971 wrote:</em><blockquote>Hi pankajsharma,
    I can confirm this happens on JA Muzic, JA Brisk, JA Mendozite, JA Bearnis as they are the templates I have tested.</blockquote>
    Give me the link of JA Music site where you you can see the images are not responsive

    bluebeep Friend
    #537226

    I’m not sure how to do that. Actually I’m not sure if we’re talking about the same thing…

    I’m talking about replacing a file using FTP and uploading a new file with new dimensions. If I go to the article and load the image of the new file I still get the old sized image showing up in the articles. So I don’t know how to show you this unless you see how I’m adding the images and I do it simply by clicking the ‘add image’ button in the WYSIWYG editor.

    Other than placing an image using a different method maybe a cache thing?

    Pankaj Sharma Moderator
    #537228

    Our Template are fully responsive . you can check it in the demo of templates.

    You need a clear your joomla cache as well as the browser cache .
    Also clear the CDN cache if you are using it .
    I recommend you to use the default joomla method to insert the images .
    Go to article > options > images and link
    add intro image and full article image
    follow this link

Viewing 6 posts - 1 through 6 (of 6 total)

This topic contains 6 replies, has 2 voices, and was last updated by  Pankaj Sharma 10 years, 3 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum