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[cardin7 Friend cardin7Join date: October 2009Posts: 9Downloads:0Uploads:1 Thanks: 2]

#149435

Hi there,

My users have started reporting a bizarre problem with a Telineii-based website at http://www.heritageportal.eu.

The problem is that when they upload an image, insert it into an article and then save, the image appears twice in the article. I *really* don’t understand what’s happening here – when I look at the code for the article, the image is only in there once.

It is causing a problem because many of my editors are non-technical and seeing this problem is undermining their confidence in creating new articles.

Any suggested solutions would be *really* gratefully received!

All best,

Nick

[histeriks Friend histeriksJoin date: December 2009Posts: 285Downloads:0Uploads:3 Thanks: 16 Thanked: 114 times in 87 posts]

#335874

cardin7;168981Hi there,

My users have started reporting a bizarre problem with a Telineii-based website at http://www.heritageportal.eu.

The problem is that when they upload an image, insert it into an article and then save, the image appears twice in the article. I *really* don’t understand what’s happening here – when I look at the code for the article, the image is only in there once.

It is causing a problem because many of my editors are non-technical and seeing this problem is undermining their confidence in creating new articles.

Any suggested solutions would be *really* gratefully received!

All best,

Nick

Hi Nick, could you please open me an admin account and send it over PM, so i can see for myself?

It’s really hard to know what your problem is without seeing it.

Thank you!

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