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[hdsalah2016 Friend hdsalah2016Join date: December 2015Posts: 24Downloads:13Uploads:14]

#1027431

Hi! Hello good day I’m having a problem with our JA Teline V regarding also the image caption, when i viewed full details of our news articles the image caption is disappeared. my domain name is http://www.luwaran.net

i know that this is not a JA teline V forum,when i purchase JA teline V, i forget my user and password only i remember the user and password during i purchase the JA FUBIX.

So please helps us to our problem..

I will attach a screenshot, so you can have an idea,

thanks a lot!

best regards..

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[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#1027600

Hello,

According to official policy we need to confirm your Teline V purchase before support can be provided. We’re sorry for the inconvenience.

Please help to give us more details on your Teline V purchase so we can recover your other account. You can send payment receipt, invoice or any info you have to our email sales@joomlart.com . Once this step is cleared we will be able to support you like normal.

[hdsalah2016 Friend hdsalah2016Join date: December 2015Posts: 24Downloads:13Uploads:14]

#1027862

Our purchase details is already send to the sales@joomlart.com

thankalot…

[Author]

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