Viewing 15 posts - 1 through 15 (of 19 total)
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  • nicely Friend
    #189625

    I’m trying to configure JA Masshead in Ja University (J3.1) with and image and title. The title shows, but not the image. I also getting the meta description showing without actually requesting it.

    http://84.248.75.26/steptocalm.co.uk/opportunity

    Here’s the back-end…


    1. masshead
    pavit Moderator
    #501846

    Hi

    Could you please send me via PM a super user temp account for your backend ?

    I will try to take a look at your configuration and verify what is wrong

    pavit Moderator
    #501847

    Sorry but the account provided is not working

    Could you please check again it ?

    nicely Friend
    #501849

    Reset password and verified. Please try again 🙂

    pavit Moderator
    #501852

    I checked all configuration for css file module configuration and everything seems to be correctly configured

    evidently something wrong is there.

    I can suggest to open a ticket HERE so Joomlart’s dev can check into it and verify where is the error

    phong nam Friend
    #501878

    Hi nicely,

    The background image url is invalid at this time, that is why the backgound under the masshead title disappears. You should check out the image path in the Configuration Conditions of Masshead module again.
    See this http://84.248.75.26/steptocalm.co.uk/images/masshead/paradisebeach1.jpg << Invalid link.

    nicely Friend
    #501891

    Lol. I’m not a total noob. 😉 That link has been altered. If you check the screenshot above, you will see that it was correct at the time of testing. Altering it to the correct path (or the path of any other image) makes no difference. And it also doesn’t explain the metadata description….

    phong nam Friend
    #501899

    Hi Nicely,

    Can you backup your default.php file in templatesja_universityhtmlmod_jamasshead path and ovewrite it with my attached file ?

    Note: If the default.php don’t exist, you should create the same directory path and put my attached file into. Clear JAT3 cache after saving changes.


    1. default.zip
    pavit Moderator
    #501903

    @leo

    I checked nicely website to verify that all folders and files are in the correct path and have correct versions

    I changed image path and also image dimensions and name

    Installed again the ja_Masshead module and verified default.html in templatesja_universityhtmlmod_jamasshead folder

    as i said above everything is correct but masshead still shows wrong settings so i suggested to open a ticket .

    nicely Friend
    #501905

    I have replaced the file. It made no difference. Given that the contents are exactly the same as the original, this is no real surprise.

    Site login is included in the ticket. The ProFiles component can be used for full site file access.

    phong nam Friend
    #502063

    Hi nicely,

    The issue of masshead’s background image was fixed on your website. The ItemID should be 59 which is the ID of Opportunity menu item, not single article.

    websailor Friend
    #705350

    what is the solution?
    I have the same problem of the topic but you did not explain the solution.

    I tried test masshead module in this page.

    The image url works ok, but do not shows inthe module

    websailor Friend
    #751824

    what is the solution?
    I have the same problem of the topic but you did not explain the solution.

    I tried test masshead module in this page.

    The image url works ok, but do not shows inthe module

    pavit Moderator
    #705353

    Hi

    Could you send me via Private Message a temp super user account to your backend ?

    I will try to take a look at your configuration

    pavit Moderator
    #751827

    Hi

    Could you send me via Private Message a temp super user account to your backend ?

    I will try to take a look at your configuration

Viewing 15 posts - 1 through 15 (of 19 total)

This topic contains 19 replies, has 4 voices, and was last updated by  websailor 9 years, 1 month ago.

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