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[wombat1 Friend wombat1Join date: March 2010Posts: 117Downloads:0Uploads:1 Thanks: 38 Thanked: 11 times in 1 posts]

#158586

I used Intese debate plugin in Teline iii but changed to JA Comment because of problems with Intense debate.

When i use the import xml function in JA Comment, in order to import the xml exported from Intense Debate, the browser shows % complete until it reaches 100% then the screen goes blank. When i reload the page there are no comments imported.

What can i do to complete an import?

Thanks in advance

[nghiatd Friend nghiatdJoin date: October 2009Posts: 324Downloads:0Uploads:8 Thanks: 7 Thanked: 39 times in 37 posts]

#371423

Dear wombat1,

In order to diagnose the issue further, please provide us with your site admin access, FTP access information by updating the support ticket:
http://support.joomlart.com/index.php?/Tickets/Ticket/View/61166/-1/-1/-1

For information on best security practices, and frequently asked questions about sharing access with JoomlArt support, kindly refer to the knowledgebase article at: http://support.joomlart.com/index.php?/Knowledgebase/Article/View/3/0/providing-joomlart-with-access-to-your-site-or-server

Best Regards.

1 user says Thank You to nghiatd for this useful post

1. wombat1

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