JoomlArt Forums 32,862 posts

[intranetinstacre Friend intranetinstacreJoin date: June 2013Posts: 1Downloads:0Uploads:0]

#496889

ok cooool good

[quatgio Friend quatgioJoin date: June 2013Posts: 6Downloads:0Uploads:0 Thanks: 2]

#496907

good, about your event

[tom_laan84 Friend tom_laan84Join date: June 2008Posts: 348Downloads:142Uploads:30 Thanks: 88 Thanked: 67 times in 11 posts]

#496924

<em>@drarvindc 378034 wrote:</em><blockquote>I think the word “paid support” is not correct, it should be “Paid customization support”. What you guys think. We will scrap it, if its going to create confusion, last thing we want is anyone thinking that we are greedy.</blockquote>

Totally true, “Paid customization support” is a better word for it. And no don’t scrap it! People just need to read what you’re actually saying. Not read the word “paid”, stop reading and start freaking out like kiwilee.

Another question about the changes:

You stated minor customisation support for JA Developer accounts. is that forum only or through support tickets too?

Regards

Tom

1 user says Thank You to tom_laan84 for this useful post

1. Arvind Chauhan

[bertmc Friend bertmcJoin date: May 2010Posts: 33Downloads:63Uploads:2 Thanks: 2 Thanked: 3 times in 1 posts]

#496939

Fantastic. I am a loyal customer. I think Customization Support for a FEE is Superb. It is unfortunate that customization requests are always sent off to freelancer sites. Simple paid customizations really need to be given to our friends who support us from day to day, for their benefit and ours. I too make a living doing this, and I pay for help as often as required. Sometimes customization jobs are too small to find a serious freelancer who will take it on. These are perfect for the JA support team. Thumbs Up.

1 user says Thank You to bertmc for this useful post

1. Arvind Chauhan

[Arvind Chauhan Moderator Arvind ChauhanJoin date: September 2014Posts: 3835Downloads:74Uploads:92 Thanks: 1240 Thanked: 1334 times in 848 posts]

#496945

<em>@tom_laan84 378111 wrote:</em><blockquote>Totally true, “Paid customization support” is a better word for it. And no don’t scrap it! People just need to read what you’re actually saying. Not read the word “paid”, stop reading and start freaking out like kiwilee.

Another question about the changes:

You stated minor customisation support for JA Developer accounts. is that forum only or through support tickets too?

Regards

Tom</blockquote>

For now we do not differentiate forums / ticket system. All members have full access and support level is same at forum / tickets. My personal opinion is to limit the ticket system only for Devs and JobBoard guys, we do have good work load in tickets too and the support replies can not be seen or be of use to others, if i get JATC / JAEC guys to forum only, it would be of help for all, as the support / tips would add to forum knowledgebase.

<em>@bertmc 378127 wrote:</em><blockquote>Fantastic. I am a loyal customer. I think Customization Support for a FEE is Superb. It is unfortunate that customization requests are always sent off to freelancer sites. Simple paid customizations really need to be given to our friends who support us from day to day, for their benefit and ours. I too make a living doing this, and I pay for help as often as required. Sometimes customization jobs are too small to find a serious freelancer who will take it on. These are perfect for the JA support team. Thumbs Up.</blockquote>

Yeah, i agree.. I do not like asking our users to move to 3rd party sites for seeking devs. Though we own JoomLancers.com but again, we can not control the quality or credentials of guys out there. The aim is to have atleast 5-10 guys (staff / members), who have spare time and willing to help out others and in return they get monetary benefit.

Regards

Arvind

[Yan An Friend Yan AnJoin date: November 2014Posts: 2Downloads:0Uploads:0]

#496986

it is nice;)

[jtester Friend jtesterJoin date: September 2012Posts: 42Downloads:2Uploads:16 Thanks: 16 Thanked: 1 times in 1 posts]

#497014

Goog job!!!!!:)

[Karol Kwitniowski Friend Karol KwitniowskiJoin date: September 2014Posts: 8Downloads:14Uploads:1 Thanks: 16 Thanked: 3 times in 2 posts]

#497025

a very good news,
thanks!

regards
Eliot

1 user says Thank You to Karol Kwitniowski for this useful post

1. Arvind Chauhan

[pedrox Friend pedroxJoin date: July 2007Posts: 375Downloads:1Uploads:85 Thanks: 5 Thanked: 37 times in 1 posts]

#497046

“Guide / provide hints for customization but no customization support for regular memberships.
Only Developer members gets customization support (major customizations not included).”

That means I will not have support for customization? Oh, no problem, I’ve never been big fan of customizations. And that explains why I’m always so picky with the final product! Why great customizations that in most cases (I apologize for sincerity) only serve to spoil the templates? Of course I am not speaking of professional developers (At least not all of!) … :confused:
I hope that now, JoomlArt have more time to devote to the final product, and develop templates even more sophisticated, creative and perfect :laugh:

2 users say Thank You to pedrox for this useful post

1. Arvind Chauhan
2. JA Developer

[mongoo Friend mongooJoin date: June 2013Posts: 1Downloads:0Uploads:0]

#497051

great news guys

[franjoreyes Friend franjoreyesJoin date: October 2011Posts: 1Downloads:21Uploads:0]

#497062

Ok, gracias

[chantroila Friend chantroilaJoin date: April 2011Posts: 1Downloads:0Uploads:0]

#497069

thanks for much!

[Arvind Chauhan Moderator Arvind ChauhanJoin date: September 2014Posts: 3835Downloads:74Uploads:92 Thanks: 1240 Thanked: 1334 times in 848 posts]

#497149

Regarding the new documentation site, here is the preview… its a work in progress and most of the extensions are
already covered.

All userguides pertaining to 2.5 / 3.0 will be moved to the site.. so everything would be in one place… we wont need to go to forums >> template forum >> tutorials sub forum >> then the very long thread (userguide).

I hope it would be complete in a month time…. will also add a quick feedback form to it.. so that any mistakes can be reported easily.

2 users say Thank You to Arvind Chauhan for this useful post

1. obliat
2. synergy72

[aidid Friend aididJoin date: January 2013Posts: 2Downloads:0Uploads:0]

#497156

Nice offering, but any body can tell me how can apply to be one of the developers ? i have difficulty about the payment, co’z im staying in Ethiopia which is not available the internet banking,, include paypall…any suggest please ? merci

[thaibinh Friend thaibinhJoin date: March 2012Posts: 5Downloads:0Uploads:4]

#497196

Thank you so much

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