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  • teamtmedia Friend
    #985325

    My client (exclusive user of your product) has a database of over 200 standards that they have a number of filters on. We added a text search field about 1 year ago but have just noticed inconsistencies when searching for terms that are included in the extra field that this is querying.

    For example
    ASTM D1000 has an extra field with the following values
    ‘Coating Thickness ASTMD1000 of Pressure Sensitive Adhesive Coated Tapes Used for Electrical and Electronic Applications’

    Searching for ‘D1000’ produces a null search
    Searching for ‘1000’ brings all the correct results.

    Oddly (thinking it might be an alpha-numeric mix problem) both ‘B117’ and ‘117’ produce the B117 result.

    Mo0nlight Moderator
    #985415

    Hi.

    When i tried to access your admin , I got this message (check screenshot).

    Please give me access to admin so I can help further

    Regards.


    1. Screen-Shot-2016-11-11-at-11.14.54-AM
    teamtmedia Friend
    #987099

    Do you have a fixed IP address? Where are you physically located? You probably have a block on your IP address from abuses within your dynamic IP range. I’m GMT+7 so maybe we can communicate real-time and I can ensure your IP is approved.

    Mo0nlight Moderator
    #987547
    This reply has been marked as private.
Viewing 4 posts - 1 through 4 (of 4 total)

This topic contains 3 replies, has 2 voices, and was last updated by  Mo0nlight 8 years ago.

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