Joomla Templates Club 406,261 posts

[snvital Friend snvitalJoin date: July 2011Posts: 27Downloads:0Uploads:0]

#177835

I am not able to login to the template

If possible is any admin or vet user able to assist in reinstall of the template

during my last install instagram didnt show up in the plugin area and facebook didnt feed although verified

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#456107

You’re not being able to log into your template suggests that you may have forgotten your login info.
Did you install the template yourself previously?

[snvital Friend snvitalJoin date: July 2011Posts: 27Downloads:0Uploads:0]

#456310

<em>@TomC 323673 wrote:</em><blockquote>You’re not being able to log into your template suggests that you may have forgotten your login info.
Did you install the template yourself previously?</blockquote>

I have login to the cpanel and changed the username and password and still cant login. When i do a reinstall things are either missing or have the same login issue… are you able to assist?

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#456341

My other thought is that it may be a permissions issue with your server files.
Possibly ask your webhost Technical Support to check the permissions settings for your folders/files on your server?

In general, permissions for folders should be set at 755, with files at 644

[snvital Friend snvitalJoin date: July 2011Posts: 27Downloads:0Uploads:0]

#456342

[MENTION][/MENTION]<em>@TomC 323945 wrote:</em><blockquote>My other thought is that it may be a permissions issue with your server files.
Possibly ask your webhost Technical Support to check the permissions settings for your folders/files on your server?

In general, permissions for folders should be set at 755, with files at 644</blockquote>

that has been checked

[snvital Friend snvitalJoin date: July 2011Posts: 27Downloads:0Uploads:0]

#456359

<em>@snvital 323946 wrote:</em><blockquote>[MENTION][/MENTION]

that has been checked</blockquote>

Are you able to assist with a new install just to verify that everything is working

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