Dear support,
I tried to install JAcomment componet for my joomla site (now still using jcomment, and I want to change to JAcomment). I tried to work out with the permission for (changed to 755) such as :-
– my siteis http://www.fanboxearnmoney.com
– .htaccess
– all directories
But all I got is the “Internal Server Error – 500”.
I’ve contact support and make a ticket, but he said he couldn’t access the page (and I alreadly gave him all the admin access url + user+password). An don’t know what I should give to him to be able to help me, and our time to communicate is really difference, may be 12 hrs..this make me loose another day to find out just what him asking for more info that I don’t understand..because his message is really short.
Right now, my site is still using jcomment, which I’m not sure this make a conflict or not. Do I have to disable jcomment before I install JAcomment?
Could someone pLease help installing this for me?
My ticket id is [JA Voice #ZJX-254-82861]
Thanks very much. 🙂