JoomlArt Forums 32,862 posts

[sulutlinkdotcom Friend sulutlinkdotcomJoin date: June 2011Posts: 9Downloads:0Uploads:0]

#166707

I already paid for quickstart but since early July this month I could not have the quickstart installed. Any staff could fix it?

Denny Sondakh

[robvp Friend robvpJoin date: June 2011Posts: 24Downloads:0Uploads:5 Thanks: 5 Thanked: 1 times in 1 posts]

#403187

If you have godaddy:

From File manager follow steps:
Step 1) Go to hosting control center and remove every file in filemanager
2) Create a new db in MySQL. If you already have one there create a new one with different name/decription (write down user,pass ect..)
3) Add domain (if you already havent) to point to your root folder
4)upload zipped quickstart then extract it
5) after new db is setup..go to www.(yoursite).com and the installation manager should be there
6) (make sure you use the new db you made) at the end it will tell you to go into filemanger and delete Installation folder.
7) make sure you delete the installation folder in Filemanager then the site should be up running.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#403190

When you say you paid for the quickstart did you pay the installation service (an extra $40 ontop of the standard membership) or did you just join the JA Template clube where the quickstarts are provided?

What problems are you encountering?

[sulutlinkdotcom Friend sulutlinkdotcomJoin date: June 2011Posts: 9Downloads:0Uploads:0]

#403549

Yes, I paid $ 40 in addition to the membership.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#403552

What was the response regarding installation? Were there problems or some hosting issues?

[sulutlinkdotcom Friend sulutlinkdotcomJoin date: June 2011Posts: 9Downloads:0Uploads:0]

#403562

I tried, still not successful

[sulutlinkdotcom Friend sulutlinkdotcomJoin date: June 2011Posts: 9Downloads:0Uploads:0]

#403563

no response but nothing happened.

<em>@phill luckhurst 256306 wrote:</em><blockquote>What was the response regarding installation? Were there problems or some hosting issues?</blockquote>

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#403600

No response from whom? What exactly were the installation problems. You are not giving me much to go on.

If you drop me all your details via PM I will look at installing for you. I will need an FTP account and your mysql details. Please also include a link to this thread in your pm

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#407191

Was this issue resolved ??

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#407324

Unfortunately, I did not get a pm from this user.

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#407334

<em>@sulutlinkdotcom 256317 wrote:</em><blockquote>I tried, still not successful</blockquote>

Here is a step-by-step tutorial that may help you –> How To Perform a QUICKSTART Installation – A STEP-BY-STEP GUIDE[/url]

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#407337

The point being TomC is that this user paid JA for an installation but for some reason unknown to us that did not happen. It may have been a hosting issue or one of any number of reasons such as the user not supplying the correct credentials to enable us to install. Until he gets back to us there is little more we can do to help.

[Author]

Posts