What I got after subscribing to this product was utterly worst. I downloaded JA community on day one but saw it as helpless and customer support was also not ok. when I asked for refund you guys wantedly postponed for more than 7 days and then no refund. Good very great unethical way. I couldn’t basically deploy atleast one template. If any of the customer support is still there for joomlaart can anyone give me the installation document for JA business?
Let me know. Atleast support me for getting $70 from me
Thanks
Anonymous
Moderator
Hi,
For each template, we do provide two installation packages:
1. Quickstart package: This will help you to install a fresh joomla site with template and built in extensions as demo site. Please refer to our full documentation via http://www.joomlart.com/forums/topic/how-to-install-joomlart-quickstart/ to know more on how to install Joomla template quickstart and thousands of users have successfully got the exact site as sample demo.
2. Template Installer package: if you have a joomla site already and you will install this package via your website admin and then create all contents from scratch and install extensions separately. In order to do this, we also provide the template user guide in respective forums as sticky threads (always on the top). You can check the JA Business forum for detailed userguide and setup instructions: http://www.joomlart.com/forums/forumdisplay.php?274-JA-Business-Guides-Tutorials-Tips
If you are new to Joomla, I highly recommend you use Quick-start package to get ease your installation process with using this documentation:http://www.joomlart.com/forums/topic/how-to-install-joomlart-quickstart/.
If you still fail, please brief us about the exact steps where you are stuck and url, ftp,admin account then we shall help you or you can go to http://www.joomlart.com/member/member.php to purchase our installation services ( it will cost you $40 per product installation per one domain) then one of our staff shall install the template for you as per our live demo within 24 hours only.
For JA Community Plus template, pls give me the url / ticket id where you post the issues for further check ? Normally, a ticket will be resolved within 24 hours since the date of ticket raising up and if the case is tough and needs more investigation into the root. Whenever there is any update, we will get back to you.
Do not hesitate to contact us if you still have any other questions or concerns.
Thanks.
This topic contains 2 replies, has 2 voices, and was last updated by Anonymous 13 years, 8 months ago.
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