test
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • lauramba Friend
    #139061

    Hello – am trying to install Opal (tpl_opal_j15.zip) in my Joomla 1.5x site and keep getting this error:
    “There was an error uploading this file to the server. Unable to find install package”.

    I can install other Joomlart themes, however no such luck with Opal.

    Please advise. Thank you, L

    weasel Friend
    #295657

    Having the same problem!

    Css Magician Friend
    #295674

    <em>@lauramba 117349 wrote:</em><blockquote>Hello – am trying to install Opal (tpl_opal_j15.zip) in my Joomla 1.5x site and keep getting this error:
    “There was an error uploading this file to the server. Unable to find install package”.

    I can install other Joomlart themes, however no such luck with Opal.

    Please advise. Thank you, L</blockquote>

    The most common reason for this problem is that the File you have uploaded is too big.
    The File Size Upload Limit on your Server is set too low to allow larger files to be uploaded. By
    default PHP allows files up to 2 MB, but you can set to 4 MB to get rid of this error.

    If you have access to the php.ini, then change the directive upload_max_filesize to “4M”
    and reload the server configuration.

    If you are running PHP in CGI mode on Apache, you can place an .htaccess file in your
    Joomla! root directory and place the following code inside:

    php_value upload_max_filesize 4M

    This will solve the problem

    weasel Friend
    #295687

    Thanks, solved the problem!

    synapsis Friend
    #301486

    I am also having this problem. I’ve installed MANY templates on Joomla sites, so it’s not lack of experience. I know how to do it. The only variable is that this site is on a server I’ve never worked with before, so I thought the File Size Upload Limit could have been the culprit, but I’ve had that increased to 8M, so that should no longer be the problem.

    Could it be a permissions issue? What do the owner and permissions need to be, and on what directories, prior to installation?

    Or is this caused by some other known issues that I can look into?

    Recap of the problem:

    I’m installing JA-Nickel on Joomla 1.5.10, and I’m getting the error:
    “Warning! Failed to move file.” and “Unable to find install package.”

    But when I look inside the tpl_nickel_j15.zip — the file I’m trying to install — I don’t see anything missing. I’ve downloaded the file multiple times now also, so I know it’s not a corrupted .zip.

    Please help, as this project is on deadline and I have MUCH to do yet after this template is installed.

    Thank you for your assistance.
    Matt

    Phill Moderator
    #301489

    <em>@synapsis 124535 wrote:</em><blockquote>I’m installing JA-Nickel on Joomla 1.5.10, and I’m getting the error:
    “Warning! Failed to move file.” and “Unable to find install package.”

    But when I look inside the tpl_nickel_j15.zip

    Matt</blockquote>

    Glad you put that line in or you would get the usual “are you sure you are not trying to upload the whole package” reply;)

    Try uploading it to your tmp directory and using the install from directory option but turn on all error reporting in joomla first. It should give you more clues as to what is going on.

    synapsis Friend
    #301503

    Phill —

    Thanks. Just tried that, and got the following errors:

    JFolder::create: Could not create directory
    Unable to create destination

    Warning: file_put_contents(/home/…/htdocs/tmp/tpl_nickel_j15.zip) [function.file-put-contents]: failed to open stream: Permission denied in /home/…/htdocs/libraries/joomla/filesystem/file.php on line 298

    Unable to find install package

    (note: elipses in paths above inserted for privacy.)

    Clearly a permissions issue, but what specifically needs to change in order to get this working?

    Thanks!
    Matt

    Phill Moderator
    #301527

    It could be a number of things. Safe mode for instance prevents the creation of new directories so check if you are running in safe mode (check phpinfo from the help tab)

    Try using the ftp layer.

    If you have root access the chown all your filders/files to something writable by the script.

    Worst case change tmp and templates to 777 (until the template is installed) and see if that works. If you get more errors keep changing the folders listed in the error.

Viewing 8 posts - 1 through 8 (of 8 total)

This topic contains 8 replies, has 5 voices, and was last updated by  Phill 15 years, 8 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum