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[moyousuf Friend moyousufJoin date: December 2011Posts: 83Downloads:0Uploads:11 Thanks: 18 Thanked: 3 times in 1 posts]

#171595

Hi everyone,

I tried How To Perform A QUICKSTART Installation – A STEP-BY-STEP GUIDE on my local PC and it worked fine with Community Plus. But when i tried same technique to install on my webhost it could not.

after hours of work i have this error when i try to browse my site.

Database Error: Unable to connect to the database:Could not connect to MySQL

Can anyone help me please? is there any step by step guide for installing on webhost?

Your help is highly appreciated.

Thanks

[moyousuf Friend moyousufJoin date: December 2011Posts: 83Downloads:0Uploads:11 Thanks: 18 Thanked: 3 times in 1 posts]

#428637

to make a bit clear about this issue

I installed joomla 1.5 using fantastico on my webhost

then Installed a template from joomlart using quickstart package of that template

when i faced problem installing with quickstart, i moved customised template from my Local PC to webhost using Filezilla. Now customised template is in my subdomain. but when i try to browse the site i get this error.

when i try to load http://ecommerce.inewconcept.com/assalaam i have this error:-

“Database Error: Unable to connect to the database:Could not connect to MySQL”

Your help is highly appreciated.

Thanks

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#428657

Hi
Please update configuration.php file with your new database information.
Because you moved from your localhost to webshot. So you need update your database access information.

Thank you

ps:// i think you also need restore your database too.

[moyousuf Friend moyousufJoin date: December 2011Posts: 83Downloads:0Uploads:11 Thanks: 18 Thanked: 3 times in 1 posts]

#428675

thanks jooservices,

Can you show me what parameters i have to modify? however i deleted all those files and uploaded quickstart pack on my webhost and tried to install from quickstart, but im struck there in my 5th step. here i have attached all screenshots. can you help me please?

For your info: I have created Database, username and pwd respectively. and entered there accordingly.

thanks a lot in advance

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[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#428676

Please make sure you have entered valid value for database access ?
I have bit worries you have entered invalid value. Please check it w/ your hosting provider.
Thank you,

[moyousuf Friend moyousufJoin date: December 2011Posts: 83Downloads:0Uploads:11 Thanks: 18 Thanked: 3 times in 1 posts]

#428679

thanks for your instant reply.

Yes i entered all values exactly just as i created the database, user details.

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#428693

Please update me w/ your cpanel access. I’ll try to help you install a quickstart.
Thank you,

1 user says Thank You to jooservices for this useful post

1. moyousuf

[moyousuf Friend moyousufJoin date: December 2011Posts: 83Downloads:0Uploads:11 Thanks: 18 Thanked: 3 times in 1 posts]

#428894

Thanks jooservices for all your effort to solve this problem. Support staff from the host said i have to add prefix to database and user and it worked fine. Thanks a lot for your replies.

[Author]

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