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[hayatalyaqout Friend hayatalyaqoutJoin date: April 2015Posts: 24Downloads:31Uploads:5 Thanks: 7]

#205783

Hello,
I’m a new customer, so please bear with me.

I’m running a joomla 2.528 site.

I installed JA University, and made it my default theme, but my site frontend returns a blank page, nothing else.

I just want to make sure everything I did was right:

I installed University template and its plugins and component, and modules,
T3 plugin is enabled.

what else have I missed?

Please see the image that shows what I downloaded ans installed.

PS: Don’t ask for a my site’s link, I changed back to the old theme now. The site is operational, and I can’t leave it like that showing a blank page.

Thanks.

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#568118

When you installed your template, did you remember to install the sample data as part of the quickstart installation process?

[hayatalyaqout Friend hayatalyaqoutJoin date: April 2015Posts: 24Downloads:31Uploads:5 Thanks: 7]

#568193

<em>@TomC 470096 wrote:</em><blockquote>When you installed your template, did you remember to install the sample data as part of the quickstart installation process?</blockquote>
No. I did not use the quick start thing. You can see it unticked in the attached image I uploaded.
I believe the quick start is for sites that are new, my site already has data.

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[hayatalyaqout Friend hayatalyaqoutJoin date: April 2015Posts: 24Downloads:31Uploads:5 Thanks: 7]

#733289

<em>@TomC 470096 wrote:</em><blockquote>When you installed your template, did you remember to install the sample data as part of the quickstart installation process?</blockquote>
No. I did not use the quick start thing. You can see it unticked in the attached image I uploaded.
I believe the quick start is for sites that are new, my site already has data.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#568401

When you experience issue with Blank (white) page, you can go to administrator area of your site >>> navigate to Global configuration > Server (tab) and set the ‘Error Reporting’ to ‘Maximum’ and go to frontend >> refresh your site again.

It will show you the detailed error message which will indicate the file caused issue.

1 user says Thank You to Saguaros for this useful post

1. hayatalyaqout

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#733497

When you experience issue with Blank (white) page, you can go to administrator area of your site >>> navigate to Global configuration > Server (tab) and set the ‘Error Reporting’ to ‘Maximum’ and go to frontend >> refresh your site again.

It will show you the detailed error message which will indicate the file caused issue.

1 user says Thank You to Saguaros for this useful post

1. hayatalyaqout

[hayatalyaqout Friend hayatalyaqoutJoin date: April 2015Posts: 24Downloads:31Uploads:5 Thanks: 7]

#569179

<em>@Saguaros 470506 wrote:</em><blockquote>When you experience issue with Blank (white) page, you can go to administrator area of your site >>> navigate to Global configuration > Server (tab) and set the ‘Error Reporting’ to ‘Maximum’ and go to frontend >> refresh your site again.

It will show you the detailed error message which will indicate the file caused issue.</blockquote>

This is what I got:
Parse error: syntax error, unexpected T_STATIC, expecting T_STRING or T_VARIABLE or ‘$’ in /home/mysite/public_html/plugins/system/t3/includes/joomla25/layout/file.php on line 436

What should I do?

[hayatalyaqout Friend hayatalyaqoutJoin date: April 2015Posts: 24Downloads:31Uploads:5 Thanks: 7]

#734268

<em>@Saguaros 470506 wrote:</em><blockquote>When you experience issue with Blank (white) page, you can go to administrator area of your site >>> navigate to Global configuration > Server (tab) and set the ‘Error Reporting’ to ‘Maximum’ and go to frontend >> refresh your site again.

It will show you the detailed error message which will indicate the file caused issue.</blockquote>

This is what I got:
Parse error: syntax error, unexpected T_STATIC, expecting T_STRING or T_VARIABLE or ‘$’ in /home/mysite/public_html/plugins/system/t3/includes/joomla25/layout/file.php on line 436

What should I do?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#569204

The problem comes from the old PHP version you’re using. You could go to cPanel hosting of your site and switch to a newer version like: 5.3 or above (if you don’t have right to change, you can ask your hosting provider for help).

It will work then.

1 user says Thank You to Saguaros for this useful post

1. hayatalyaqout

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#734293

The problem comes from the old PHP version you’re using. You could go to cPanel hosting of your site and switch to a newer version like: 5.3 or above (if you don’t have right to change, you can ask your hosting provider for help).

It will work then.

1 user says Thank You to Saguaros for this useful post

1. hayatalyaqout

[hayatalyaqout Friend hayatalyaqoutJoin date: April 2015Posts: 24Downloads:31Uploads:5 Thanks: 7]

#569409

<em>@Saguaros 471598 wrote:</em><blockquote>The problem comes from the old PHP version you’re using. You could go to cPanel hosting of your site and switch to a newer version like: 5.3 or above (if you don’t have right to change, you can ask your hosting provider for help).

It will work then.</blockquote>

I see. I’ll try that.
Thank you.

[hayatalyaqout Friend hayatalyaqoutJoin date: April 2015Posts: 24Downloads:31Uploads:5 Thanks: 7]

#734498

<em>@Saguaros 471598 wrote:</em><blockquote>The problem comes from the old PHP version you’re using. You could go to cPanel hosting of your site and switch to a newer version like: 5.3 or above (if you don’t have right to change, you can ask your hosting provider for help).

It will work then.</blockquote>

I see. I’ll try that.
Thank you.

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