JA Job Board Component 8,554 posts

[timmieboy Friend timmieboyJoin date: January 2013Posts: 344Downloads:0Uploads:59 Thanks: 9 Thanked: 5 times in 1 posts]

#189246

Hello,

When I want to change the templates of jaview.php or default.php ( jajobalerts) I get an internal server error. It happens when I click on save, save&close or cancel. Can you tell me what to do because I can’t change the files now.

Thank you

[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#500445

Hello,

Could you please detail us the followings then i can help you ?

– files path
– Which path do you want to change
– What did you change / customize ?
– Snapshots

Regards

[timmieboy Friend timmieboyJoin date: January 2013Posts: 344Downloads:0Uploads:59 Thanks: 9 Thanked: 5 times in 1 posts]

#500488

Hi,

Here the things you ask for.

File path is: /var/www/vhosts/seizoenwerk.nl/httpdocs/components/com_jajobboard/jajobs/tmpl/jaview.php)

When I change something in this document and I save it, I get internal server error. Zie picture attachment.

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Attachments:

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[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#500580

Hello,

Our moderator of Job Board forum is off work today and he will check your questions tomorrow.

We really appreciate your understanding on this.

Regards

[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#500675

Hi There,

Sorry for the late response. That is 500 internal server error, so you must check the code you changed again.

[timmieboy Friend timmieboyJoin date: January 2013Posts: 344Downloads:0Uploads:59 Thanks: 9 Thanked: 5 times in 1 posts]

#500891

Sorry I do not understand. With some files it is not working and gives me an 500 error, with some files it is working correctly and there is no error. So what do I have to do?

[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#500992

Please check the permission of that file and make sure that it is 644.

There might be a rule in the htaccess file and this issue reates to the files / folder which are limited the permissions.

The file must be 644 and the folder must be 755. You should check the log file to get more details about this problem.

[timmieboy Friend timmieboyJoin date: January 2013Posts: 344Downloads:0Uploads:59 Thanks: 9 Thanked: 5 times in 1 posts]

#501529

Hi,

I checked the permissions, it is OK. Folder 755 and file 644. The strange thing is that other files (like jasearchform.php / jauploadfile.php) or working fine but the javiw not, while they are all stored in the same folder.

Any other ideas.

[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#501568

Dear Tim,

First of all, please restore that file to default because i don’t know what you have changed in that file to detect the root of the 500 error.

Once done, if the issue still persists, pls pm me your site info with super admin info, ftp, cpanel account then i can take a closer check.

Regards

[timmieboy Friend timmieboyJoin date: January 2013Posts: 344Downloads:0Uploads:59 Thanks: 9 Thanked: 5 times in 1 posts]

#501923

OK, I will PM you because I allready restored the file a view times and tried over but no luck.

[timmieboy Friend timmieboyJoin date: January 2013Posts: 344Downloads:0Uploads:59 Thanks: 9 Thanked: 5 times in 1 posts]

#501947

<em>@timmieboy 384454 wrote:</em><blockquote>OK, I will PM you because I allready restored the file a view times and tried over but no luck.</blockquote>

Hi Hero,

I just tried to pm you but it tells me that you mailbox is full. Can you so something about that.

[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#501963

Dear,

Thank for reporting. I’ve just cleared my inbox. Please send me again.

[timmieboy Friend timmieboyJoin date: January 2013Posts: 344Downloads:0Uploads:59 Thanks: 9 Thanked: 5 times in 1 posts]

#502815

Hello Hero,

Did you had the time to have a look at this.

Thanks

[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#502946

Hi Tim,

I checked the Job Alert method and it is working well without any problem.

Pls check again.

[timmieboy Friend timmieboyJoin date: January 2013Posts: 344Downloads:0Uploads:59 Thanks: 9 Thanked: 5 times in 1 posts]

#503112

It is not working, are you sure you are looking at the righ spot. What happens is that when I am going to design & customization, I click on jaview.php to be edit, I click save, cancel or close & save again. It tells me that there is an internal server error. This happens with a view of the files but not all of the.

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