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Viewing 8 posts - 1 through 8 (of 8 total)
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  • petero Friend
    #192886

    Hi, On Internet Explorer 10 I am getting a partial javascript(s) download which only partly renders the booking page on our hotel website thekingsley.co.uk

    All other browsers are fine (including Explorer 8). A contributor suggested the error lies here:

    /ja_fixel/js/script.js line 22 $.fn.tooltip.Constructor.DEFAULTS && ($.fn.tooltip.Constructor.DEFAULTS.html = true);

    The error manifests itself by not greying out the text boxes in the entry form and no interaction on bootstrap buttons

    Any ideas welcome

    phong nam Friend
    #515097

    Hi,

    <blockquote>/ja_fixel/js/script.js line 22 $.fn.tooltip.Constructor.DEFAULTS && ($.fn.tooltip.Constructor.DEFAULTS.html = true); </blockquote>

    This bug was fixed and included in the previous update of our T3 system plugin. You can backup the modification and update the latest version of our framework plugin.

    Another solution is putting below override tool-tips codes at the end of templates/ja_fixel/js/script.js file:

    // overwrite default tooltip/popover behavior (same as Joomla 3.1.5)
    $.fn.tooltip.Constructor.DEFAULTS && ($.fn.tooltip.Constructor.DEFAULTS.html = true);
    $.fn.popover.Constructor.DEFAULTS && ($.fn.popover.Constructor.DEFAULTS.html = true);
    $.fn.tooltip.defaults && ($.fn.tooltip.defaults.html = true);
    $.fn.popover.defaults && ($.fn.popover.defaults.html = true);

    before line })(jQuery);

    petero Friend
    #515135

    Did this but no apparent effect. I emptied the server and browser caches.

    I tried T3 2.0.1 but this severely affected the landing page with even more reduced functionality. E.g the Jquery caledar did not load.
    You can see what I mean by browsing thekingsley.co.uk and clicking the calendar to book . With Chrome SAfari, Android all works but Internet 10 will just freeze the page.

    phong nam Friend
    #515164

    Hi petero,

    Thank you for putting your site’s url here. Truly, I missed to remind you that the above codes of tool-tip issue on Joomla 3.x was fixed and included in recent update of T3 framework plugin.

    In this case, you do not need to use these codes on the template override anymore. You can open /templates/ja_fixel/js/script.js file and remove all lines (22th and 972th):


    // overwrite default tooltip/popover behavior (same as Joomla 3.1.5)
    $.fn.tooltip.Constructor.DEFAULTS && ($.fn.tooltip.Constructor.DEFAULTS.html = true);
    $.fn.popover.Constructor.DEFAULTS && ($.fn.popover.Constructor.DEFAULTS.html = true);
    $.fn.tooltip.defaults && ($.fn.tooltip.defaults.html = true);
    $.fn.popover.defaults && ($.fn.popover.defaults.html = true);

    Then you can check the booking page again on IE10.

    petero Friend
    #515277

    I should have said that I am running T3 vers 1.4 and this is because higher versions effectively stop the site from working in all browsers. As I mentioned above.

    In this case then the extra lines at the end should be added (which I have done). However none of these changes have any apparent impact on the problem I am experiencing. I am not sure that this is a tooltip issue.
    I am getting a javascript debug message to the effect that “value of the property ‘jomresjquery’ is null or undefined.
    (Jomres is the booking engine component)

    phong nam Friend
    #515298

    Hi petero,

    It seems that you misunderstood my recent reply. I meant you need to remove all the tooltip codes in script.js file because they are fixed and included inside the js of our T3 system plugin.


    1. tooltip1
    2. tooltip2
    petero Friend
    #515328

    Thank you fro your reply but these changes have no effect. The problem lies elsewhere as I tested with the T3 blank template and Explorer 10 displays the same fault

    Also I noticed that removing those lines prevented the grid (home1) from loading…

    phong nam Friend
    #515561

    Hi petero,

    It seems that we focused too much on the added script codes inside the script.js file of our JA Fixel template, instead of the current issue with the Bootstrap buttons and text boxes. Lets me list your concerns again here and answer in detail them:

    <blockquote>The problem lies elsewhere as I tested with the T3 blank template and Explorer 10 displays the same fault … </blockquote>

    It is quite hard for us to give you more suggestions in this issue because it is related to the features of 3rd party extension (Jomres Booking component) on IE 10. However, I still want to give you a potential suppose in this case.

    As you know, we do integrate the Twitter Bootstrap inside our T3 system plugin and the latest update (T3 2.0.1) supports version 3.0 of Bootstrap. While it seems that the Jomres Booking component also uses the Bootstrap to display the features of booking front-end (text boxes, buttons).

    It means that the Bootstrap files (styles) will be loaded 2 times repeatedly on a page so that it can cause a Bootstrap conflict that can cause the Bootstrap features not work fine.

    In this case, you should ask Jomres developer again to make sure that the Bootstrap version of their component is compatible or the same with the Bootstrap version our T3 system plugin does supports.

    – T3 1.4.3 and lower: Bootstrap 2.0
    – T3 2.0.x and higher: Bootstrap 3.0

    <blockquote>Also I noticed that removing those lines prevented the grid (home1) from loading…
    </blockquote>

    I want to confirm again that removing the added codes of tool-tips issue will not affect the loading grid effect of Fixel block layout unless you follow my previous reply with 1st snapshot. The script.js is a only file where our developer placed the added codes to fix the tooltip issue of J3.x contact form on the Fixel template, except the T3 system plugin as I mentioned.

    However, if you still confirm the issue of Jomres Booking features on our T3 blank template, you can backup and open pluginssystemt3basejsscript.js and (or) pluginssystemt3base-bs3script.js file and remove lines:

    // overwrite default tooltip/popover behavior (same as Joomla 3.1.5)
    $.fn.tooltip.Constructor.DEFAULTS && ($.fn.tooltip.Constructor.DEFAULTS.html = true);
    $.fn.popover.Constructor.DEFAULTS && ($.fn.popover.Constructor.DEFAULTS.html = true);
    $.fn.tooltip.defaults && ($.fn.tooltip.defaults.html = true);
    $.fn.popover.defaults && ($.fn.popover.defaults.html = true);

    When you remove the lines inside our T3 system plugin, it means that there is no added tool-tips script in our quickstart and template.

    Unfortunately, I need to say that is all we can try to support you in this issue on an 3rd party extension. Thank you for your patience and corporation in this concern.

    Regards,

Viewing 8 posts - 1 through 8 (of 8 total)

This topic contains 8 replies, has 2 voices, and was last updated by  phong nam 11 years ago.

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