Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • Radonja Djurisic Friend
    #203783

    Guys i dont have IPad
    and some clients told me that they have problem to use some links etc

    can anyone test for me with iPad
    and give some solutions ?

    Thanks
    Tolja


    1. Screenshot_1
    2. Screenshot_2
    3. Screenshot_3
    4. Screenshot_4
    Ninja Lead Moderator
    #559703

    @tolja: I got the problem from mega menu of your site, you can pm me super admin of your site and FTP account. I will help you it for you.

    Radonja Djurisic Friend
    #559782

    Thanks Ninja! sent PM

    Ninja Lead Moderator
    #559829

    <em>@tolja 459092 wrote:</em><blockquote>Thanks Ninja! sent PM</blockquote>

    Please help me check the FTP account again, I could not access your hosting with the credentials info of your pm.

    Radonja Djurisic Friend
    #561662

    hi ninja,

    i made copy of the website and i sent u new ftp
    also i extract t3 folder.. but still on ipad is hard to click

    Can u recheck

    Thanks
    Tolja

    Ninja Lead Moderator
    #561679

    <em>@tolja 461607 wrote:</em><blockquote>hi ninja,

    i made copy of the website and i sent u new ftp
    also i extract t3 folder.. but still on ipad is hard to click

    Can u recheck

    Thanks
    Tolja</blockquote>

    Hi Tolja,

    I tried to check your site on ipad, when I touch and hold on it, it’s working fine and it’s very strange with that bug on your site.

    Regards

    Radonja Djurisic Friend
    #561808

    i try on demo page also
    same thing

    i have the same problem on ja hotel !

    Ninja Lead Moderator
    #561837

    <em>@tolja 461783 wrote:</em><blockquote>i try on demo page also
    same thing

    i have the same problem on ja hotel !</blockquote>

    Did you get it solved? I just checked directly on your site again, but I see it’s working fine on ipad device.

    Radonja Djurisic Friend
    #562094

    on live website i didnt change anything
    on demo page i replaced t3 folder
    i will check today and i let u no

    i dont have ipad … my client does

    Radonja Djurisic Friend
    #564043

    sorry for waiting…client just confirmed
    he check on ipad

    still have trouble with buttons and drop menu

    Ninja Lead Moderator
    #564206

    <em>@tolja 464686 wrote:</em><blockquote>sorry for waiting…client just confirmed
    he check on ipad

    still have trouble with buttons and drop menu</blockquote>

    I checked the problem directly on your site.

    + The menu on your site is working fine

    + About this problem, you can fix it as

    Open templates/ja_sugite/tpls/blocks/footer.php file

    find and change

    <div id="back-to-top" data-spy="affix" data-offset-top="300" class="back-to-top hidden-xs hidden-sm affix-top">

    to

    <div id="back-to-top" data-spy="affix" data-offset-top="300" class="back-to-top hidden-xs affix-top">


    1. IMG_0635
    2. IMG_0636
    Radonja Djurisic Friend
    #564280

    there is no problem on side menu !
    side menu work great

    turn your ipad horizontal and try drop down menu “not clicable”

    Ninja Lead Moderator
    #564356

    I tested your site with ipad landscape view but I could not get the problem as you mentioned.


    1. IMG_0637
    Radonja Djurisic Friend
    #564455

    i will get ipad this couple of days and test by myself
    will record video if there is any problem

    Thanks

Viewing 14 posts - 1 through 14 (of 14 total)

This topic contains 14 replies, has 2 voices, and was last updated by  Radonja Djurisic 9 years, 8 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum