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[emediacy Friend emediacyJoin date: May 2008Posts: 3Downloads:0Uploads:4]

#867242

My purity site is not displaying correctly on some iphones. I have attached a screenshot.

I need to find a fix for this even if it requires paying for support.

It does display correctly on my iphone. I have attached a screenshot of the way i would like it to look.

This is rather urgent and i would like to get it resolved as quickly as possible.

Thank you.

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[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#867944

Hi @emediacy,

May I know the model, iOS version and browser of the device which you got the problem ?

[emediacy Friend emediacyJoin date: May 2008Posts: 3Downloads:0Uploads:4]

#871353

I have a browser testing app. It displays as in the screenshot for iphone 4, 5 and 6. Mobile Safari 4.0.5 , 6.o and 8.0 respectively. My own updated iphone 6 does display correctly though.

I do not have the option to tell my client that she needs to upgrade her phone. This site gets a lot of visitors and i need a fix.

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#873205

Hi @emediacy,

For emulator testing, you can try this one instead. But in most case, you will need to ask for a real device screenshot with the problem instead because after all, emulator is not 100% correct.

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