Joomla Templates Club 406,261 posts

[bronzecheung Friend bronzecheungJoin date: January 2014Posts: 6Downloads:0Uploads:0 Thanks: 5]

#194519

After I touched the menu button, the menu bar opened but immediately closed by itself before any menu item could be picked.

[Nazario A Friend Nazario AJoin date: April 2013Posts: 1183Downloads:0Uploads:406 Thanks: 91 Thanked: 284 times in 263 posts]

#521555

@bronzecheung,

Please PM me the URL and (if possible) admin and FTP credentials of your site so that I can debug and help you out.

[bronzecheung Friend bronzecheungJoin date: January 2014Posts: 6Downloads:0Uploads:0 Thanks: 5]

#521611

Hi Nazario A

I have PM you the information but the message did not show up in my sent items folder. Am not sure if it went through. Please let me know if you don’t receive it. Thanks.

[Nazario A Friend Nazario AJoin date: April 2013Posts: 1183Downloads:0Uploads:406 Thanks: 91 Thanked: 284 times in 263 posts]

#521660

@bronzecheung,

I have received your PM, but I need time to detect the root of issue. I will get back to you as soon as possible. Appreciate your patience on this.

[Nazario A Friend Nazario AJoin date: April 2013Posts: 1183Downloads:0Uploads:406 Thanks: 91 Thanked: 284 times in 263 posts]

#521802

@bronzecheung ,

I just fixed the issue for you. I did edit the file: plg_system_t3base-bs3jsoff-canvas.js

Please try again then let me know if this helps.

[bronzecheung Friend bronzecheungJoin date: January 2014Posts: 6Downloads:0Uploads:0 Thanks: 5]

#522127

@nazario A

The problem is still the same as before.

[Nazario A Friend Nazario AJoin date: April 2013Posts: 1183Downloads:0Uploads:406 Thanks: 91 Thanked: 284 times in 263 posts]

#522159

@bronzecheung,

May I know which device I should check to see the issue. I tried to test your site on my iphone, however I see it is working fine.

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[bronzecheung Friend bronzecheungJoin date: January 2014Posts: 6Downloads:0Uploads:0 Thanks: 5]

#522316

@nazario A
Can you test it on a iphone5 with iOS 7.0.4? Me and my wife both use this iphone version and encounter the same problem. Thanks.

[Nazario A Friend Nazario AJoin date: April 2013Posts: 1183Downloads:0Uploads:406 Thanks: 91 Thanked: 284 times in 263 posts]

#522518

@bronzecheung,

I reported this issue to Dev team. They will check and fix it soon. Kindly wait for us.

1 user says Thank You to Nazario A for this useful post

1. bronzecheung

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