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[jennx Friend jennxJoin date: July 2008Posts: 41Downloads:0Uploads:0 Thanks: 2]

#135222

I’m wondering whether other people have submitted questions to premium support. I submitted a question well over 10 days ago and got no response. I resubmitted three days ago and still haven’t heard anything. I posted my question to this forum as well regarding a problem with read more… in the normal news section of frontpage news but haven’t heard anything there either?

[questbg Friend questbgJoin date: May 2008Posts: 1912Downloads:0Uploads:1 Thanks: 146 Thanked: 339 times in 197 posts]

#278670

Hi jennx

I’ve used the e-mail support only twice. Both times my questions have been fixed. I received a reply in the actual support ticket and via e-mail.

Can you point me in the direction of the thread concerning your ‘Read More’ problem … I’ll read through it and help if I’m able.

Cheers
Chris

[jennx Friend jennxJoin date: July 2008Posts: 41Downloads:0Uploads:0 Thanks: 2]

#278680

Thanks! Here was my question: When I’m using the JA Frontpage Module, there is no read more button showing up for the “normal frontpage news.” I’m using the default_fp.php file, not the headline_fp.php.file, but on the article itself, I’ve got a pagebreak indicated, and all the other news on the frontpage and in the JA News Module, a read more does show up. This is not an issue of the text not being long enough. It breaks where my read more is put in the article. It just doesn’t show the readmore button.

[questbg Friend questbgJoin date: May 2008Posts: 1912Downloads:0Uploads:1 Thanks: 146 Thanked: 339 times in 197 posts]

#278780

As far as I remember, there are only two places that this could be switched off.

1. In Article Manager, click ‘Parameters’ icon. Check that “Read more… Link” is switched on.

2. In the JA News Module, in Parameters, there is a ‘Show Read More’ somewhere.

Check that both are set up correctly and try that!

Good Luck
Chris

[jennx Friend jennxJoin date: July 2008Posts: 41Downloads:0Uploads:0 Thanks: 2]

#278783

Thanks for that. I just double checked those two settings, and they’re both set to show. It’s weird, because it’s only the “normal frontpage news” articles. If I turn off the frontpage module, those same articles will show up with read more…. in the regular ja-news module. Plus, in the frontpage module, the featured articles show up with read more…

[questbg Friend questbgJoin date: May 2008Posts: 1912Downloads:0Uploads:1 Thanks: 146 Thanked: 339 times in 197 posts]

#278784

Hi jennx.

Even stranger, I just checked my settings again. In Article Manager the “Read more…link” is set to ‘Show’ in the Parameters. However, in the JA News Module itself, the “Show Read More” is set to “Hide”, and yet they are showing up fine on my site?!

Very strange :confused:

Maybe set the ‘Module’ to ‘Hide’ and see what happens … it works for me!!!

Best Wishes
Chris

[jennx Friend jennxJoin date: July 2008Posts: 41Downloads:0Uploads:0 Thanks: 2]

#279281

OK, We have a solution. Premium Email Support came through!! Here’s how to make the read more… show in while using default_fp.php:
Please open default_fp.php file in modulesmod_janews_fptmpl folder, find following code section at about line 43 :

<?php echo $smallmaxchar?$news->introtext1:$news->introtext;?>

change to :

<?php echo $smallmaxchar?$news->introtext1:$news->introtext;?>
<a href=”<?php echo $link;?>” class=”readon”><?php echo JText::_(‘Read more…’);?></a>

[Michael Casha Friend Michael CashaJoin date: September 2014Posts: 2561Downloads:1Uploads:32 Thanks: 41 Thanked: 119 times in 1 posts]

#279313

In future, please post your Ticket ID and someone can check whether or not it has been responded to.

My apologies.

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