Issue with Double Slide when viewed in phone

Forums    Joomla Templates Club    JA Fubix    Issue with Double Slide when viewed in phone
Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • brookh Friend
    June 7, 2013 at 3:07 pm #188065

    When viewing this responsive template on an IPhone I am required to double slide to move the content on the page. This causes the frame to have a slight movement causing the need for two consecutive slides vertically to scroll threw the content. I have narrowed the issue down to the off-canvas.less. It seems the Overflow-y areas starting around line 32 may be the cause. I added overflow-y: visible with some mixed results. Any idea the cause? I could really use some insights.

    MoonSailor Friend
    June 8, 2013 at 5:42 pm #495211

    Hi brookh,

    Could you send PM for me with url and admin login info of your site for closer checking?

    Regards

    brookh Friend
    June 10, 2013 at 4:04 pm #495369

    Sent you the info.

    MoonSailor Friend
    June 11, 2013 at 2:14 am #495426

    Hi brookh,

    I tried to check with iPhone but I didn’t see any error. You site’s running normally.

    Kindly check again.

    Regards

    brookh Friend
    June 11, 2013 at 3:22 pm #495509

    Try sliding upwards after the site loads. You will notice a slight play in the top image. This causes the user to slide up twice to get the content to move. I cannot find what is causing this error.

    MoonSailor Friend
    June 12, 2013 at 7:42 am #495599

    HI,

    Pls send PM to me with ftp account of your site. I need the same for a closer check.

    Regards

    Ninja Lead Moderator
    June 12, 2013 at 7:42 am #495600

    Right now its difficult to guess the issue and give solution to you. Provide your site url and include a illustrated screenshot highlighting the issue.I might be able to help you out then.

    brookh Friend
    June 12, 2013 at 4:05 pm #495663

    I will private message you the details immediately.

    brookh Friend
    June 12, 2013 at 5:40 pm #495689

    Here is a screen shot with markups.

    1. phonescreenshotMarkedup
    MoonSailor Friend
    June 13, 2013 at 8:30 am #495758

    Hi brookh,

    It’s bug of this template. I’ll contact with template team and fix it soon. You can check the status here : http://pm.joomlart.com/browse/JATCFUBIX-129

    Regards

    1 user says Thank You to MoonSailor for this useful post

    1. brookh
    brookh Friend
    June 13, 2013 at 10:19 pm #495835

    Thank you, I am shutting down the access account. E-mail me if you need it to be reactivated.

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)

This topic contains 11 replies, has 3 voices, and was last updated by  brookh 11 years, 5 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum

Important Notice :

New Unified Portal is live

Must Read

Jump to forum

Categories