JA Job Board Component 8,554 posts

[kdy4092 Friend kdy4092Join date: January 2013Posts: 23Downloads:0Uploads:3 Thanks: 10 Thanked: 1 times in 1 posts]

#185453

Some jobseeker users have sent complaints about they cannot use the job board system after the user registrations.
and I found that they do NOT belong to any group on the job system.

However, on our website, there are only two choices to be a member which are ‘Join as Employers’ and ‘Join as Jobseekers’
and when I tested my site, my user registrations as jobseekrs and employers are all working fine,
so.. now I don’t know why this happens, and I have tried to find the reason of this issue, but I couldn’t find any reason which causes this problem.

Please advise me why this happens on my website. Thank you…

David

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[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#485185

Hi David,

That mean that some users do not belong to any group on the job system. I think there is missing step when they register to Job user system. To fix this, you could check their transactions and import these users to Jobs system via Import users method in backend.

Regards

[kdy4092 Friend kdy4092Join date: January 2013Posts: 23Downloads:0Uploads:3 Thanks: 10 Thanked: 1 times in 1 posts]

#489854

Hi Hero,

For the Job seeker, it is free registration, so they just need to submit the job seeker registration form to be a member of our website.

I dont know why, but some new users didn’t belong to the job seeker group and just stayed in the basic registered joomla group,
and I always needed to import them manually.

Do you have any idea what could be the cause of this issue???
or where should I look at to find out the problem??

I tried to find out myself, but my job seeker registrations are always successful…

Please advise me.. Thank you!

[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#489975

Dear Kdy,

Please pm me admin account, ftp info and your site url. I need to take a closer look to check the issue.

Regards

[kdy4092 Friend kdy4092Join date: January 2013Posts: 23Downloads:0Uploads:3 Thanks: 10 Thanked: 1 times in 1 posts]

#491080

Hi Hero,

I just sent you the detail through PM.

and I have found the cause of the problem.

when job seekers select any wrong type of files for photos or CV upload, the systems shows the error message saying the file type is wrong then job seekers will be asked to upload the allowed file type.

However, there is a hidden process that the system creates new joomla user even though the file type validation has been failed.
and when job seekers try to re-submit their registration, system says that the user is already existed :@…

so.. Please help me to resolve this issue. Thanks..

[HeR0 Friend HeR0Join date: August 2011Posts: 3626Downloads:0Uploads:61 Thanks: 33 Thanked: 588 times in 549 posts]

#491094

Dear,

I fixed this issue on your site as solution below:
– Open file components/com_jajobboard/controllers/jauserregister.php
– Go to functions register_profile_save and register_resume_save
– Find code line
[PHP]} else {
$succ = false;
}[/PHP]
– Replace to
[PHP]} else {
// Delete new Joomla user if can not save Jobboard user
if($user){
$user->delete();
}

$succ = false;
}[/PHP]
Kindly check and let me the result.

Regards

[Author]

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