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[svetlana1962 Friend svetlana1962Join date: February 2017Posts: 3Downloads:7Uploads:2 Thanks: 2 Thanked: 2 times in 1 posts]

#1011325

Hello!
I go to the component to create a page, save, press the = Live edit= and that’s what I have … = Button to add a block = no. Here is my page … Joomla 3.5.6

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[Instant Web Friend Instant WebJoin date: December 2014Posts: 20Downloads:52Uploads:6 Thanks: 1 Thanked: 9 times in 4 posts]

#1011398

Hi Svetlana
I encountered this issue on several of the servers where we introduced JA builder to some of our clients.
You need to change the template back to the original template, e.g. beez or protostar, login at the frontend and then go back at the admin and change the default template back to JA Builder.

This will solve your issue.

It is because JA Builder does not have a frontend login. It is something that Arvind should look into.

Hope it helps

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1 user says Thank You to Instant Web for this useful post

1. svetlana1962

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1011528

Hi,

If you have ‘Super Admin’ role in backend of your site, you should see the Edit or Add block.

You can provide the supporting credentials: URL, Admin account so I will take a look.

Regards

1 user says Thank You to Saguaros for this useful post

1. svetlana1962

[svetlana1962 Friend svetlana1962Join date: February 2017Posts: 3Downloads:7Uploads:2 Thanks: 2 Thanked: 2 times in 1 posts]

#1011639

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[morphay Friend morphayJoin date: February 2016Posts: 2Downloads:11Uploads:0 Thanks: 2]

#1011647

joomla 3.7, rc ja-builder, live edit not working, i see only "Please Wait!" .
but with old version of ja-bulder live edit working fine.

[svetlana1962 Friend svetlana1962Join date: February 2017Posts: 3Downloads:7Uploads:2 Thanks: 2 Thanked: 2 times in 1 posts]

#1011650

Hooray!!! Working!!! Create another user superuser, I went under him and everything was working !!! Thank you for your thoughts!

2 users say Thank You to svetlana1962 for this useful post

1. morphay
2. Saguaros

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1011674

@svetlana: Glad to hear it works now!

@morphay: You can share the URL and super admin account of your site so I will take a look.

[Instant Web Friend Instant WebJoin date: December 2014Posts: 20Downloads:52Uploads:6 Thanks: 1 Thanked: 9 times in 4 posts]

#1011677

Hi Saguaros
Can you please mark this as a bug so it can be looked at. I experience this on different servers many times. Some times it work other times not.
I found that if you change the template to default and then login as admin and then change the template back to JA_Builder the problem goes away.

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[morphay Friend morphayJoin date: February 2016Posts: 2Downloads:11Uploads:0 Thanks: 2]

#1011784

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1012007

Hi,

@morphay: it due to the System – Regular Labs – Advanced Template Manager plugin installed on your site, seems to be a conflict there. I disabled this plugin and the Live Edit works fine.

@pieterrubeus: share us the login info of your site which you experience the issue so we can check and help you out.

Regards

1 user says Thank You to Saguaros for this useful post

1. morphay

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