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[brankopilic Friend brankopilicJoin date: December 2014Posts: 131Downloads:0Uploads:70 Thanks: 53 Thanked: 5 times in 1 posts]

#175915

Hi,

I have two questions:
1. At the moment I have very hard time to open article –> About UMRC (Alias – t15, Article ID 302)
I have installed earlier plug in named: dmSSlideDown
http://extensions.joomla.org/extensions/access-a-security/site-access/content-restriction/17549
(I contacted company who is making this plug in and they were able to fix temporally and problem is showing up again). Here I do have the main issue with opening a document/article it takes too long and sometime I have pop up message: Internal Server Error.

2. At the moment I can’t backup web site. It looks like when I click to akiba to do back up it can not load a date. You can try under my account all information are submitted with this message. In addition I tried to contact my hosting company and here is their answer below:

Hello Branko,

I have merged your two tickets because they are related. It seems the JA Framework and extensions you have installed on the site are causing problems. We have tried to troubleshoot as best we can to get the site working properly but because we are unfamiliar with the JA Framework and why it may be causing these problems, the only option is to try to restore your site to a last known good state and then troubleshoot from there to prevent this from happening again. Can you please tell us when the site was last working well without these issues?

Thank you,
Jenny Marriott | Joomla! Support Engineer
CloudAccess.net Support Team

[Blaine Friend BlaineJoin date: August 2007Posts: 1443Downloads:0Uploads:25 Thanks: 98 Thanked: 177 times in 154 posts]

#447951

Try disabling the DmSSlide and see if problem still occurs.
Also, after that if problem still exists, switch to the standard BEEZ template and let me know if the problem still exists then.

[brankopilic Friend brankopilicJoin date: December 2014Posts: 131Downloads:0Uploads:70 Thanks: 53 Thanked: 5 times in 1 posts]

#447952

Problem still occurs when DmSSlide is off and when is switched to Beez template as well.

I still the same problems mentioned in previous message

<em>@Blaine 313168 wrote:</em><blockquote>Try disabling the DmSSlide and see if problem still occurs.
Also, after that if problem still exists, switch to the standard BEEZ template and let me know if the problem still exists then.</blockquote>

[brankopilic Friend brankopilicJoin date: December 2014Posts: 131Downloads:0Uploads:70 Thanks: 53 Thanked: 5 times in 1 posts]

#447975

Is there any other suggestion?

Can I re install JAT3 without harming the web site?

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