Joomla Extensions Club 20,483 posts

[Ivan Friend IvanJoin date: March 2011Posts: 124Downloads:234Uploads:27 Thanks: 14 Thanked: 1 times in 1 posts]

#567853

Ok
I send to private

[Ivan Friend IvanJoin date: March 2011Posts: 124Downloads:234Uploads:27 Thanks: 14 Thanked: 1 times in 1 posts]

#568019

<em>@Adam M 469601 wrote:</em><blockquote>Hi @biwebcoupdate,

May I know your site url and temporary admin account via private reply so I can investigate the problem ?</blockquote>

What news?

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#733282

Hi @biwebcoupdate,

Sorry for the delay in getting back to you. I checked your site but didn’t see the problem, could you please confirm your status ?

[Ivan Friend IvanJoin date: March 2011Posts: 124Downloads:234Uploads:27 Thanks: 14 Thanked: 1 times in 1 posts]

#832880

Good afternoon!
I understand that once again on the side of AddThis has changed???
Because site design changed again.

How to fix?

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[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#833364

Hi @biwebcoupdate,

Please send over your site url and temporary admin account via private reply (just reply as normal and make sure to select the check box Set as private reply) so I can check the problem.

[Ivan Friend IvanJoin date: March 2011Posts: 124Downloads:234Uploads:27 Thanks: 14 Thanked: 1 times in 1 posts]

#842776

You have the same problem occurs if the template in the demo.
Tell me you have not corrected the problem?
I prisalat your administrator credentials to access the site?

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#842878

Hi @biwebcoupdate,

I’ve just reported an issue so our development team can check this matter, please stay tuned while we’re working on it.

Best regards,

Adam.

[Ivan Friend IvanJoin date: March 2011Posts: 124Downloads:234Uploads:27 Thanks: 14 Thanked: 1 times in 1 posts]

#869583

You somehow managed to solve this problem?
You see css social button?!

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[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#870425

Hi @biwebcoupdate,

Sorry for such delay but due to the issue status, it’s still in development queue and hasn’t been fixed yet. I’ve just changed the issue priority to pump it up, so they can check it asap, please stay tuned.

Best regards,

Adam.

[saysay Friend saysayJoin date: July 2014Posts: 14Downloads:113Uploads:0 Thanks: 4 Thanked: 1 times in 1 posts]

#870928

Where do I have to put the pubid that provides AddThis in order to track the sharing of the pages of my site?

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#871308

Hi @saysay,

Since this topic is about the tip to use this plugin, if you have another question or got another problem, please kindly create another thread and post your question there instead, we would glad to help you out.

1 user says Thank You to Adam M for this useful post

1. saysay

[saysay Friend saysayJoin date: July 2014Posts: 14Downloads:113Uploads:0 Thanks: 4 Thanked: 1 times in 1 posts]

#871498

Ok, I’m starting a new thread. I thought my question was strictly related to how to use the plugin.

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#873231

Hi @saysay,

Thanks for your understanding and sorry for any inconvenient you got. Because we highly recommend to creating a new thread for each problem rather than continue asking in 1 topic. It would be troublesome if other customers continue to post their questions here (in such case, it’s hard for us to follow your question as well).

Please stay tuned and we will assist you in other thread right away.

Best regards,

Adam.

[Ivan Friend IvanJoin date: March 2011Posts: 124Downloads:234Uploads:27 Thanks: 14 Thanked: 1 times in 1 posts]

#882369

Hello!
What about the styling of the social buttons? Do you understand the problem?
The plugin does not tightens the template style, and style using AddThis

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#883362

Hi @biwebcoupdate,

Regrading the issue status here, it has been fixed but you will need to wait for new template version and update it via JA Extension Manager component.

Best regards,

Adam.

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