Viewing 15 posts - 1 through 15 (of 18 total)
  • Author
    Posts
  • cyrusxxx Friend
    #1072019

    If I set default template to be JA MovieMax and not JA Builder template which comes with plugin, and use JA Builder on it layout is messed up and in mobile view sidebar is not functioning. There are no errors and JA Moviemax template is not modified in anyway so I know it is problem with JA Builder. Check this video so you can see the issue: https://youtu.be/VgrWH3bO4Sk

    • This topic was modified 7 years ago by  cyrusxxx.
    • This topic was modified 6 years, 12 months ago by  cyrusxxx.
    cyrusxxx Friend
    #1072392

    And is this MovieMax issue or Builder issue?

    Saguaros Moderator
    #1072565

    Hi,

    I just checked in mobile viewport but the sidebar works fine, did you get it solved?

    cyrusxxx Friend
    #1072582
    This reply has been marked as private.
    Saguaros Moderator
    #1072591

    My bad, after logging into your site, it redirects to homepage so I checked that page. It seems that there is conflict with JA Builder, I will pass to the team for further checking.

    cyrusxxx Friend
    #1072593

    Ok thank you Saguaros, I will leave test site live for your team to inspect.

    cyrusxxx Friend
    #1073390

    I had to remove test site sorry. But you can replicate this and have video.
    Thank you!

    Saguaros Moderator
    #1073450

    Ok, let wait for the update from the team.

    cyrusxxx Friend
    #1074338

    Ok Saguaros, and thank you.

    cyrusxxx Friend
    #1075118

    Any news about this bug? Because it is still present with new JA Builder version.

    Thank you!

    Saguaros Moderator
    #1075218

    Hi,

    There maybe conflict with JA Moviemax template, pls give us more time to investigate on this.

    Your patience is much appreciated.

    Saguaros Moderator
    #1075340
    This reply has been marked as private.
    cyrusxxx Friend
    #1075514

    Yes I did Saguaros, as I have told you in previous post I had to delete test server.
    But I can make test copy in minutes if you want.

    Saguaros Moderator
    #1075605

    Yes, you can share the test site login info and I will try to check.

    cyrusxxx Friend
    #1075736
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 18 total)

This topic contains 17 replies, has 2 voices, and was last updated by  Saguaros 6 years, 12 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum