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[JvanWilsum Friend JvanWilsumJoin date: January 2006Posts: 17Downloads:21Uploads:3 Thanks: 2]

#1029163

I have bought ja builder and I have installed on a joomla 3.7 site.
When I click adminmenu Ja Builder I get a error component not found. I have in templates Ja builder as Default.
What can be the problem??

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1029222

Hi
First, i suggest you do not update your Joomla to 3.7 as it is just out and may create some issues.
For this issue, it does not seem Joomla3.7 issue because I checked JA Builder with Joomla3.7 and it showing fine http://prntscr.com/f1achl
Can u send me to site super user details using Private reply. So that I can have a look on your site.

Regards

[JvanWilsum Friend JvanWilsumJoin date: January 2006Posts: 17Downloads:21Uploads:3 Thanks: 2]

#1029786

I have solved this problem by to go back to joomla 3.65. There are a lot of issues in 3.7
I have noticed that your site is very slow, I have to wait minutes to get response from your site.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1029944

Hi
Kindly update JA Builder to latest version 1.04 and take backup of the site.
Try the update to Joomla3.7 and it will work fine.
Do not try the update on the live site if you have any extension that may create problem.
Always take backup of the site before updating Joomla.

Regards

[Author]

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