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stulaine
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December 19, 2017 at 3:05 am #1082082Create an initial homepage for a new site using JA Builder but it appears that the template is broken or there is some other setting issue. Please advise.
You can view the site at travel.somedaytrips.com
The page is just completely broken from what I can tell
We also had an issue with getting out of the edit page and back to the stadnrad admin console
The only other plugin loaded is admintools
- This topic was modified 6 years, 10 months ago by stulaine.
Saguaros ModeratorSaguaros
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December 19, 2017 at 6:57 am #1082116Hi,
Kindly share the credentials of your site and clarify the issue you’re facing, I will check for you.
Regards
stulaine Friendstulaine
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December 21, 2017 at 12:55 pm #1082680Hello are we going to get any action on this ticket?
Saguaros ModeratorSaguaros
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December 22, 2017 at 9:27 am #1082876Hi,
It seems that I need another login info to access backend of your site: http://prntscr.com/hqwqrf
Could you share this info also?
stulaine Friendstulaine
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December 22, 2017 at 7:33 pm #1082946We reinstalled everything so the only thing on the site is joomla and your builder template and no admin tools. You can access now.
Saguaros ModeratorSaguaros
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December 25, 2017 at 7:39 am #1083138Hi,
Could you share the FTP account also?
stulaine Friendstulaine
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December 27, 2017 at 8:49 pm #1083511This reply has been marked as private.Saguaros ModeratorSaguaros
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December 28, 2017 at 2:35 pm #1083657Thanks for the info, let me check and will get back to you.
stulaine Friendstulaine
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December 29, 2017 at 1:22 am #1083747This reply has been marked as private.stulaine Friendstulaine
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December 30, 2017 at 6:00 pm #1083939I have moved on to a competitors product because if builder can’t basically work in a brand new site and dropping a library homepage item in it then it probably has many other issues. Maybe in the new year you will have it working. Also I know it is the holidays but the time to get this resolved was excessive.
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This topic contains 11 replies, has 2 voices, and was last updated by Saguaros 6 years, 10 months ago.
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