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[joshblevins Friend joshblevinsJoin date: October 2016Posts: 5Downloads:23Uploads:1]

#1072504

Unable to save content added. Every time it errors

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1072610

Could you detail the error when saving the content?

And share the credentials so I can check for you.

[joshblevins Friend joshblevinsJoin date: October 2016Posts: 5Downloads:23Uploads:1]

#1072743

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1072759

Hi,

I just tried to add a new ‘Call to Actions’ block into the ‘Test’ page on your site > click Publish button and it’s working fine. Could you clarify the detail steps to replicate issue so I can check for you ?

[joshblevins Friend joshblevinsJoin date: October 2016Posts: 5Downloads:23Uploads:1]

#1072762

Try to add more than one block or change a color or multiple items… I was able to add one block but not make multiple changes

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1072832

Kindly check the test page: http://www.portsmouthambulance.org/portal/index.php/test-page

I added 2 more blocks and edited the color text also.

[joshblevins Friend joshblevinsJoin date: October 2016Posts: 5Downloads:23Uploads:1]

#1073161

Still not working for me I am using google chrome and have tried firefox.

Not sure if I am doing something wrong.

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1073260

Hi,

Please try to clear browser’s cache & cookies first as you can see that I made some test and it still works on your site.

Regards

[joshblevins Friend joshblevinsJoin date: October 2016Posts: 5Downloads:23Uploads:1]

#1073363

I did clear the cache however I have noticed this problem occurs only when editing in header or footer

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1073538

Let me check with the team if they can replicate this issue.

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