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  • thekid Friend
    #167724

    I’m using JA Comment on my site and it works great except for when using the latest version of Internet Explorer. When I try to load a page with JA Comment it gives me an “Access Denied” error message and the comments section does not display. Here’s a screenshot of the issue:

    Note how in the IE developer console, Document Mode is set to IE9 Standards.

    If I change the Document mode to IE8 or use a different browser (chrome, firefox, etc.) it works fine:

    Anybody have any ideas on how to fix this so it works in IE9?


    1. wsu_ja_ss_b
    2. wsu_ja_ss_g
    Phill Moderator
    #408004

    Can you please try clearing your cookies and temp internet files. I have tried checking your site on 2 different IE9 installs now and cannot replicate what you are seeing.

    thekid Friend
    #408016

    What a bummer. I went so far as to reset my IE9 back to factory default settings and it’s still doing the same thing. I’ll see if it happens on a different computer.

    Phill Moderator
    #408017

    I hate IE, especially when you have to reset it like that.

    I will send you a screenshot of it in IE9 on my machine.

    Phill Moderator
    #408018

    Here you go. As you can see, the comments work as expected


    1. Untitled-1
    thiagofasano2 Friend
    #409879

    dear, I am having the same problem.
    When viewing the site through firefox, and comment espaçod normal loads.
    When viewing by Internet Explorer, 8 and 9, does not carry anything.

    Someone please help me? For more understanding not to

    following pictures:

    I’m using the latest version of the component, I downloaded and installed today.

    following pictures:

    thx


    1. jacomment1
    2. jacomment2
Viewing 6 posts - 1 through 6 (of 6 total)

This topic contains 6 replies, has 3 voices, and was last updated by  thiagofasano2 13 years, 3 months ago.

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