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[ericribellarsi Friend ericribellarsiJoin date: January 2012Posts: 42Downloads:0Uploads:3]

#181891

We mentioned this issue in another thread but have not heard anything.

We migrated to a new server. Everything in our new server is working, except JA Comments. In the back-end, if I go to Components -> JA Comments we receive a black white screen.

Previously we were having an issue where comments could not be seen because there were so many comments in the database. Now we cannot access the comments at all!

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#471719

<em>@ericribellarsi 344557 wrote:</em><blockquote>We mentioned this issue in another thread but have not heard anything.

We migrated to a new server. Everything in our new server is working, except JA Comments. In the back-end, if I go to Components -> JA Comments we receive a black white screen.

Previously we were having an issue where comments could not be seen because there were so many comments in the database. Now we cannot access the comments at all!</blockquote>
Hello ericribellarsi,

I set “Error Reporting” in Global Configuration to “Development” to debug your problem. When I went to JA Comment in back-end, I saw following errors:


Strict Standards: Only variables should be assigned by reference in /home/kasamapr/public_html/plugins/system/azrul.system/azrul.system.php on line 52

Strict Standards: Only variables should be assigned by reference in /home/kasamapr/public_html/plugins/system/joomsef/joomsef.php on line 29

They came from Azrul and JoomSEF plug-ins. So please contact these 3rd party providers to resolve these errors.

Regards.

[ericribellarsi Friend ericribellarsiJoin date: January 2012Posts: 42Downloads:0Uploads:3]

#472966

JoomSEF is now completely uninstalled, and the Azrul/JomSocial bug is now resolved. We still have the exact same problem with the white screen in the back-end. this has had no effect.

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#473002

Hello ericribellarsi,

Please PM me your correct FTP account. The one you provided me was incorrect. I’ll help you diagnose in the code.

Regards.

[ericribellarsi Friend ericribellarsiJoin date: January 2012Posts: 42Downloads:0Uploads:3]

#473039

Just sent them, let me know if you have any trouble.

[ericribellarsi Friend ericribellarsiJoin date: January 2012Posts: 42Downloads:0Uploads:3]

#473174

Hi Stork, did you receive the PM? For some reason, there are no messages showing in my sent items.

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#473407

Hello ericribellarsi,

I’ve checked and saw that your site has showned the below error:
[PHP]Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 74 bytes) in /libraries/joomla/database/database/mysql.php on line 712[/PHP]

Please contact your hosting provider to set “memory_limit” setting to higher.

Regards.

[ericribellarsi Friend ericribellarsiJoin date: January 2012Posts: 42Downloads:0Uploads:3]

#473676

Thanks Stork11, raising this memory limit restored the old problem. The first pages of comments work, but later on the comments do not show. Do you have any update on a bug fix for this problem?

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#473744

<em>@ericribellarsi 347190 wrote:</em><blockquote>Thanks Stork11, raising this memory limit restored the old problem. The first pages of comments work, but later on the comments do not show. Do you have any update on a bug fix for this problem?</blockquote>
Hello ericribellarsi,

I went to each page of the comment list and didn’t face any problem. Please check my screenshot.

For the problem with “Unapproved” list, please follow the progress of this issue @ here http://pm.joomlart.com/browse/JAECCOMCOMMENTJVI-421

Regards.

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