Viewing 6 posts - 16 through 21 (of 21 total)
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  • Blaine Friend
    #447063

    please make sure I have a link to this thread in that PM. Thanks!

    Blaine Friend
    #447169

    I have asked another mod to step in. thanks for your patience!

    vitopian Friend
    #447411

    I hate to be a pest but I need to ask if any updates are available? This issue has kept the site from going into production for 2 weeks.

    I recognize comments are not a critical issue but we want the site to be all set before publishing it.

    Stork11 Friend
    #447446

    <em>@vitopian 310631 wrote:</em><blockquote>The site has been updated but the issue remains.

    We would like all “replies” to comments visible at all times without a “show/hide” option if possible. If that is not possible for any reason, we simply would like the default behavior set to show all replies without the need to click.

    Any additional guidance would be appreciated.</blockquote>
    Hello vitopian,

    You can always show child comments by going to “Comments settings” in backend, then check on “Show child comment” checkbox.

    Best regards.

    vitopian Friend
    #447901

    Thank you for the response Nhat.

    The “Show child comment” box is checked in the admin panel. There are two issues:

    1. Even though the box is checked, I still cannot see the comments.

    2. Since the child comments are always shown, there is no reason for the “Hide” box to be displayed.

    Any guidance you can offer would be appreciated.

    Stork11 Friend
    #448458

    Hello vitopian,

    1. “Show children comments” problem was resolved. There are some problems in your database, I repaired it.

    2. For “hide button should be always hidden” issue, it’s not an issue. “Hide” button is still displayed to help user collapse comment list as it’s long.

    Best regards.

Viewing 6 posts - 16 through 21 (of 21 total)

This topic contains 21 replies, has 4 voices, and was last updated by  Stork11 12 years, 6 months ago.

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