Joomla Extensions Club 20,483 posts

[pierrot007 Friend pierrot007Join date: March 2011Posts: 1Downloads:0Uploads:0]

#162195

Hello,

I’m interested by your JA Comment component associated with JA Janrain, but I’ve tried it on your joomla 1.6 site here and when I want to sign-in using facebook I have this message which appears : “You cannot access the private section of this site.” and when I come back to the page it’s like if I had never logged-in.
When I try with others providers (Yahoo, Google) the same thing happens.

So my question is : is it normal ?? Or does your component don’t work correctly with Joomla 1.6 ?

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#384405

<em>@pierrot007 231471 wrote:</em><blockquote>Hello,

I’m interested by your JA Comment component associated with JA Janrain, but I’ve tried it on your joomla 1.6 site here and when I want to sign-in using facebook I have this message which appears : “You cannot access the private section of this site.” and when I come back to the page it’s like if I had never logged-in.
When I try with others providers (Yahoo, Google) the same thing happens.

So my question is : is it normal ?? Or does your component don’t work correctly with Joomla 1.6 ?</blockquote>

Hi,

Yes, this is an error of our plugin. However, we will get this fixed for you after being our JAEC member.

Go ahead to join us, during the first 7 days, if you are not happy with any reason, you can cancel the subscription and will receive your money back. No question asked.

Thanks.

[theones Friend theonesJoin date: June 2011Posts: 1Downloads:0Uploads:0]

#395316

<em>@pierrot007 231471 wrote:</em><blockquote>Hello,

I’m interested by your JA Comment component associated with JA Janrain, but I’ve tried it on your joomla 1.6 site here and when I want to sign-in using facebook I have this message which appears : “You cannot access the private section of this site.” and when I come back to the page it’s like if I had never logged-in.
When I try with others providers (Yahoo, Google) the same thing happens.

So my question is : is it normal ?? Or does your component don’t work correctly with Joomla 1.6 ?</blockquote>

I have the same error. Can you tell me if you resolve it or how you resolve it?

Thanks in advanse,

🙂

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#395439

<em>@theones 245707 wrote:</em><blockquote>I have the same error. Can you tell me if you resolve it or how you resolve it?

Thanks in advanse,

:)</blockquote>

Hi,

JA Comment is our commercial product and our support / forum access are available for paid membership only.

Please go head to buy our membership for legal usage and getting help on this.

[bronze_en Friend bronze_enJoin date: March 2008Posts: 25Downloads:6Uploads:6 Thanks: 5 Thanked: 3 times in 1 posts]

#397186

<em>@JA Developer 231635 wrote:</em><blockquote>Hi,

Yes, this is an error of our plugin. However, we will get this fixed for you after being our JAEC member.

Go ahead to join us, during the first 7 days, if you are not happy with any reason, you can cancel the subscription and will receive your money back. No question asked.

Thanks.</blockquote>

I’m member of JAEC and JATC. How can I use JA Janrain with JA JA Comment?
Because when I login using gmail or facebook I have this message “You cannot access the private section of this site.” and I can’t post any comment.
What should I do?

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#398224

<em>@bronze_en 248094 wrote:</em><blockquote>I’m member of JAEC and JATC. How can I use JA Janrain with JA JA Comment?
Because when I login using gmail or facebook I have this message “You cannot access the private section of this site.” and I can’t post any comment.
What should I do?</blockquote>

Hello,

Could you provide me with your site information (your site URL, your site admin account) and your FTP account? So I can diagnose this problem.

Please use the following ticket link to update your information: http://support.joomlart.com/index.php?/Tickets/Ticket/View/74985

Best regards.

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#398816

<em>@bronze_en 248094 wrote:</em><blockquote>I’m member of JAEC and JATC. How can I use JA Janrain with JA JA Comment?
Because when I login using gmail or facebook I have this message “You cannot access the private section of this site.” and I can’t post any comment.
What should I do?</blockquote>

Hello,

I can’t upload my fixed file to your host using FTP account you provided me. Please set the permission of your FTP to 777, so I can write file on it.

Thank you.

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#399075

<em>@bronze_en 248094 wrote:</em><blockquote>I’m member of JAEC and JATC. How can I use JA Janrain with JA JA Comment?
Because when I login using gmail or facebook I have this message “You cannot access the private section of this site.” and I can’t post any comment.
What should I do?</blockquote>

Hello,

Please open “/plugins/system/janrain/janrain.php” file, then replace this line “$data[‘groups’][$newUsertype] = null;” by “$data[‘groups’] = array( $newUsertype );” (about line 316)

Before:


$data['groups'][$newUsertype] = null;


After:


$data['groups'] = array( $newUsertype );


Please inform me if the problem still occurs.

Best regards.

1 user says Thank You to Stork11 for this useful post

1. bronze_en

[bronze_en Friend bronze_enJoin date: March 2008Posts: 25Downloads:6Uploads:6 Thanks: 5 Thanked: 3 times in 1 posts]

#399434

<em>@nhatnx 250458 wrote:</em><blockquote>Hello,

Please open “/plugins/system/janrain/janrain.php” file, then replace this line “$data[‘groups’][$newUsertype] = null;” by “$data[‘groups’] = array( $newUsertype );” (about line 316)

Before:


$data['groups'][$newUsertype] = null;


After:


$data['groups'] = array( $newUsertype );


Please inform me if the problem still occurs.

Best regards.</blockquote>

It work! thank you very much.

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