Joomla Templates Club 406,261 posts

[obliat Friend obliatJoin date: December 2010Posts: 416Downloads:12Uploads:64 Thanks: 108 Thanked: 31 times in 1 posts]

#193636

On a Teline IV responsive version site (ecars.bg) when I enable JA Comment (in Content JA Comment plugin) for English categories I get 404 error on English articles. It works fine with the other (my local Bulgarian) language.

I see it adds ?hitcount=0 to English articles’ URLs. Removing it to reload article with the real URL does not help – still 404. Currently disabled it for English version of the site until I manage to fix.

Anyone experienced such an issue and how could I fix it? Thanks.

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#518030

It is quite strange. I tried to install the JA Comments component on my JA Teline IVT3 following your mentioned steps. However, I could not reproduce the same issue with article url error.

Please help to backup your site and PM me the site’s credentials. I will detect the root of issue on your site.

1 user says Thank You to phong nam for this useful post

1. obliat

[obliat Friend obliatJoin date: December 2010Posts: 416Downloads:12Uploads:64 Thanks: 108 Thanked: 31 times in 1 posts]

#518097

Thanks Leo, sending PM

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#518218

Thank you for sending me the admin info. I have checked with our extension developer on the JA Comment issue and be clarified that the issue only occurs when you install our JA Comment component on Joomla 3.2.x site. Meanwhile, this extension is not upgraded to Joomla 3.2. It takes us time to implement the upgrade, hope for your patience on this.

1 user says Thank You to phong nam for this useful post

1. obliat

[obliat Friend obliatJoin date: December 2010Posts: 416Downloads:12Uploads:64 Thanks: 108 Thanked: 31 times in 1 posts]

#518292

No worries guys, glad you notified me – I disabled JA Comment for English articles – will wait for the update :).

On a side note, think I already posted before about that, but I don’t get notification emails on new post on my topics anymore – checked settings, but nothing :(. Can you suggest what could be wrong. Thanks.

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#518332

On the top right toolbar, you can go to Settings >> My account tab >> General Settings, then make sure you check the options like my snapshot below.

If notifications still fail to reach you, just let me know, our team will check again.

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[obliat Friend obliatJoin date: December 2010Posts: 416Downloads:12Uploads:64 Thanks: 108 Thanked: 31 times in 1 posts]

#518459

I have all these checked and to see your last message had to visit the forum – didn’t get a notification email. I greatly appreciate the option so hope you guys can fix it for me :).

Thanks

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#518498

I will ask our forum administrator to check the email notification feature. In addition, you should check the Spam box to make sure that our system mail address is not in your blacklist.

[obliat Friend obliatJoin date: December 2010Posts: 416Downloads:12Uploads:64 Thanks: 108 Thanked: 31 times in 1 posts]

#518873

<em>@Leo Burnetts 405966 wrote:</em><blockquote>I will ask our forum administrator to check the email notification feature. In addition, you should check the Spam box to make sure that our system mail address is not in your blacklist.</blockquote>

Thanks, it never goes to the junk folder and still no notifications. Hope it can be fixed :). Thanks

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#519262

I am sorry for my late response. Indeed, our forum administrator had already checked your username’s email notification settings, however has not figured out the root of issue yet. Have you got any email notifications on new forum reply?

[obliat Friend obliatJoin date: December 2010Posts: 416Downloads:12Uploads:64 Thanks: 108 Thanked: 31 times in 1 posts]

#519297

Nope, weird stuff. Not that it’s an issue to come check the forum out. Email notification saves time though and tells me someone reacted to me message(s).

Anyway hope it can be fuxed, but let’s get back to JA Comment. With the amount of work you guys have can you roughly estimate when J3.2 compatible version will be released?

One other question – my website is in cyrillic (not sure this matters) and once someone uses “+” (without asterisk) in the comments the component shows “Quote from….

And I just found something in my error_log:

PHP Warning: json_encode() [<a href=’function.json-encode’>function.json-encode</a>]: Invalid UTF-8 sequence in argument in /home/ecarsbg/public_html/components/com_jacomment/helpers/jahelper.php on line 694

Can probably use JSON_UNESCAPED_UNICODE to fix it, but it needs PHP 5.4 and my hosting is still at 5.3.27

And:

PHP Warning: Invalid argument supplied for foreach() in /home/ecarsbg/public_html/components/com_jacomment/controllers/comments.php on line 574

PHP Warning: in_array() expects parameter 2 to be array, null given in /home/ecarsbg/public_html/components/com_jacomment/controllers/comments.php on line 610

Can you help with this issue?

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#519353

We are still in process to upgrade our templates and extensions to Joomla 3.2, including JA Comment component. Due to a large number of product in the list, we could not give a specific date for now, however our team is working hard to release JA comment upgrade as soon as possible.

Regarding your question – my website is in cyrillic, as it associates with non-compatibility with J3.2, it is hard to detect the root of issue right now. Hope for your understanding and patience on this.

1 user says Thank You to phong nam for this useful post

1. obliat

[obliat Friend obliatJoin date: December 2010Posts: 416Downloads:12Uploads:64 Thanks: 108 Thanked: 31 times in 1 posts]

#519533

Patience is my power 🙂 – no worries guys, only issue is that notification does not work for me, so need to get back from time to time to check the forum. Thanks!

1 user says Thank You to obliat for this useful post

1. phong nam

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