Joomla Extensions Club 20,483 posts

[satyrical Friend satyricalJoin date: December 2009Posts: 53Downloads:4Uploads:0 Thanks: 17]

#153648

Hi,

I was having trouble when I want to add JA comments to my articles using JA Comment ON and OFF plug in, it doesn’t work. I should just have to push JA Comment ON at the end of my article for it to work correct?

Well when i do that all that appears is {JA COMMENTS}

Thanks for your help

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#353146

<em>@satyrical 190880 wrote:</em><blockquote>Hi,

I was having trouble when I want to add JA comments to my articles using JA Comment ON and OFF plug in, it doesn’t work. I should just have to push JA Comment ON at the end of my article for it to work correct?

Well when i do that all that appears is {JA COMMENTS}

Thanks for your help</blockquote>

Hi,

Please give me your url, admin account and ftp account for closer look.

[satyrical Friend satyricalJoin date: December 2009Posts: 53Downloads:4Uploads:0 Thanks: 17]

#353197

I think the problem may have to do with the message i keep getting after i upgraded ja comments even though all the info i put in is correct, do you know how to fix that?:

In order to be download updates and receive support, you need to provide valid license information.
Please login to your Member Area to get your License Information.
http://www.joomlart.com/member/member.php
If you have any problem, feel free to contact our support.
http://www.joomlart.com/member/contact.php

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#353253

I am sorry for not understanding well what the issue is here ?

I understand that you failed to verify the JA Comment license. If yes, please give me your url, admin and ftp account for closer check.

You can send your url, admin account and ftp account via a ticket submitted here http://support.joomlart.com and your information will be saved and secured.

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